DEPARTMENT OF PUBLIC ADMINISTRATION

JOB SATISFACTION AND WORK ATTITUDE AMONG BOARD OF INTERNAL REVENUE STAFF, BENIN CITY, EDO STATE.

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This project examined “job satisfaction and work attitude among board of internal revenue staff, Benin City, Edo State. The objectives of the study are to know what makes job satisfaction a motivation tools for employee performance. identify the various tools and methods used to measure work attitude among employees in the public service. examine the factors that contribute to employee satisfaction and their potential to drive productivity improvement in the public services examine the conditions and workplace factors that lead to employee dissatisfaction with the goal of identifying areas for productivity enhancement in the public services. The survey research method was used which consist of frequency, percentage means and a crosstabulation method was also used to test the structured hypotheses in the study. A total number of 210 questionnaire were distributed to the respondents in public sector in Edo State. The statistical analysiss was used with the goal of performing the empirical analysis and obtaining estimated coefficients. SPSS was used as statistical package in the is study. From the findings it was revealed that job satisfaction is a motivational tools for employee performance. The study reviewed that what make job satisfaction a motivating factors is that employee expect a reword after completion of their job. But when such employee is under paid or when an employee is not comfortable with a certain working environment the employee it may affect the mind set of such employee in working toward organizational goals The employees who are satisfied are a valuable asset to their organizations as they achieve better and strive hard to achieve their organizational goals efficiently, whereas employees who not satisfied are reflected as a load for any organization. was Based on the findings this study, the following recommendations were made Organization should ensure that employees are satisfied with the condition of their job as this increases organizational productivity. Management of any organization should ensure there is a good relationship between supervisor and other employees as this relationship could pave way for employee to jointly work toward organizational goals Management should always create a good working environment as this will enhance employees performance in the organization
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co-supervisor

COMBATING BANDITRY AND INSECURITY IN NIGERIA; THE IMPACT OF THE CBN NAIRA REDESIGN

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This study investigated the influence of grinding fineness on heavy metal leaching across seven common food matrices—melon, tomatoes, pepper, white and yellow corn, beans, groundnut, and crayfish—using both household and industrial tools. Samples were processed at two fineness levels (coarse and smooth), and analyzed for iron (Fe), manganese (Mn), zinc (Zn), nickel (Ni), cadmium (Cd), and lead (Pb). Results showed that smooth grinding consistently produced higher Fe and Zn concentrations than coarse grinding, indicating that finer particle exposure and increased friction enhance metal transfer from processing tools. Iron levels were highest in beans (10.97 mg/kg), followed by crayfish (6.47 mg/kg) and white corn (4.64 mg/kg), while zinc peaked in crayfish (1.15 mg/kg) and groundnut (0.82 mg/kg). Manganese levels were moderate, with the highest concentrations in pepper (0.71 mg/kg) and melon (0.58 mg/kg). Nickel appeared only in isolated smooth-ground samples, while cadmium and lead were largely undetected, except for trace levels in melon (0.015 mg/kg) and tomatoes (0.00008 mg/kg). Blenders, hand crank grinders, and aged milling machines contributed most to metal leaching, whereas traditional tools such as mortars and grinding stones showed comparatively lower contamination. Although detected metal levels generally fell within international food safety limits, cumulative exposure may pose long-term health risks. The study concludes that grinding fineness, tool type, and equipment age are key factors influencing heavy metal migration during food processing, and recommends routine equipment maintenance, use of food-grade materials, and increased public awareness to minimize contamination and ensure safer household and industrial food processing practices.
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co-supervisor

LEADERSHIP STYLE AND WORKER EFFICIENCY IN NIGERIA: A CASE STUDY OF GOVERNOR GODWIN OBASEKI REFORMATION OF THE EDO STATE CIVIL SERVICE

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This study explores the relationship between leadership style and worker efficiency in Nigeria, focusing on Governor Obaseki's reforms in the Edo State civil service. Using a descriptive survey research design, data, were collected from 100 civil servants across four ministries through a structured questionnaire. The findings reveal that Governor Obaseki's leadership approach was generally viewed positively, with a mean score of 23.63 (SD = 5.64), indicating a. moderately favourable perception of his reforms. However, statistical analysis ft = 2.604, p = 0.197) showed no significant difference in worker productivity between those who worked under Obaseki's administration and those who served under previous leaderships. This suggests that while leadership style does influence worker attitudes, other structural and institutional factors—such as policy continuity, bureaucratic processes, and institutional memory—play a more defining role in shaping efficiency in the civil service.
The study highlights the importance of leadership in fostering a productive work environment but also underscores the need for broader systemic reforms to sustain long-term improvements. While effective leadership can motivate employees and enhance service delivery, achieving lasting efficiency requires a stable institutional framework, clear policies, and adequate resources. Based on these findings, the study recommends strengthening structural reforms, ensuring policy continuity, investing in leadership development, and improving employee motivation through better support and incentives. These measures can help create a more resilient and efficient civil service, capable of delivering sustainable public sector improvements.
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co-supervisor

AN ASSESSMENT OF SALARIES AND WAGES ADMINISTRATION ON WORKERS PERFORMANCE IN EDO INTERNAL REVENUE SERVICE (EIRS)

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For many Nigerian employees, salary and wages is a critical issue. They are decisive because without them in sufficient quantities, life becomes extremely precarious for the worker and members of his/her family. As direct financial rewards, wages and salaries is the most emphasized by the employee that it sort of takes a center stage in the scheme of things as far as reward for work is concerned. In the study methodology, the study adopts the survey research design, the population of study of this research is made up of the total number of Edo Internal Revenue Service (EIRS) staff which stands at an estimated population of 1358 workers made up of both junior and senior staff which includes both office staff and field workers. The sampling technique used for this study is the simple and probability sampling technique. Also, questionnaire was used as an instrument of data collection, while the techniques of data analysis was the simple percentage and chi square analytical method. The study found amongst others there are strong links between effective salary/wages administration and workers performance in EIRS. Furthermore, policy recommendations were adopted which include amongst others that, a well-structured reward system should be put in place in EIRS in order to enable employees to feel more valued and cherished in the organisation.
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co-supervisor

INTERGOVERNMENTAL RELATIONS AND DEVELOPMENT IN NIGERIA: A CASE STUDY OREDO LOCAL GOVERNMENT AREA EDO STATE

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This study examines Intergovernmental Relations (IGR) within the Nigerian federal system, focusing on the interactions among the federal, state, and local governments as a determinant of effective governance. It is premised on the understanding that the health and stability of a federal state depend largely on the quality of relationships among its component units. The study explores how increasing societal complexity and governance demands have encouraged greater integration of governmental functions, resource sharing, and joint policy implementation across levels of government.
Anchored on the provisions of the Constitution of the Federal Republic of Nigeria 1999, particularly sections 2(2) and 3(1), which define Nigeria as a federation comprising 36 states and the Federal Capital Territory, the study highlights the evolving nature of federalism in Nigeria. It observes a gradual shift from strict constitutional autonomy of federating units toward a more centralized and bureaucratic administrative structure driven by national planning and coordination needs.
The study concludes that while enhanced intergovernmental collaboration promotes efficiency and national cohesion, it also raises concerns about the dominance of the central government and the erosion of classical federal principles. It recommends a balanced approach that strengthens cooperation while preserving the autonomy of federating units to ensure effective and sustainable governance in Nigeria.
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co-supervisor

THE IMPACT OF E-GOVERNANCE ON SERVICE DELIVERY IN THE NIGERIAN PUBLIC SECTOR: A CASE STUDY OF EDO STATE CIVIL SERVICE

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This study examined the impact of e-governance on service delivery in the Nigerian public sector: A case study of Edo State Civil Service. The study adopted the survey design using questionnaire as instrument of data collection. The data was analyzed using simple percentage tables. The results revealed that ICT adoption has positively influenced public service delivery in Edo State by promoting greater transparency, enhancing accountability, and reducing opportunities for corruption. The findings also reveal a range of systemic and human-related challenges that hinder the full realization of e-governance benefits. These challenges corroborate previous studies and highlight that while technology provides a strong foundation for reform, its effectiveness depends largely on the institutional environment in which it is deployed. There must also be adequate investment in infrastructure, human capacity, cybersecurity, and change management to support a successful digital transformation. The study recommended that the government of Edo State should prioritize increased funding for e-governance initiatives. Adequate financial investment is necessary to procure modern ICT tools, upgrade existing digital infrastructure, and maintain systems for efficient public service delivery. Reliable internet connectivity is fundamental to the success of e-governance platforms. The government should collaborate with internet service providers to extend high-speed, stable internet access to all government ministries, departments, and agencies (MDAs), including those in rural areas. Training and re-training of civil servants should be institutionalized. Tailored workshops, certifications, and continuous professional development programs are essential to equip public officials with the technical skills required for operating and managing e-governance systems effectively.
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co-supervisor

IMPLEMENTATION OF ELECTRONIC HEALTH RECORDS: A COMPARATIVE STUDY IN THE PRIVATE AND PUBLIC SECTOR FOR HEALTH CARE DELIVERY IN EDO STATE

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The Implementation of electronic health records (EHRs) has gained significance in improving healthcare delivery globally. This study aims to conduct a comparative study on the implementation of EHRs in the private and public sectors for health care delivery in Edo state, Nigeria. The general objective of this study was to assess the role and implementation of electronic health record to selected private and public sector for healthcare delivery in Edo state. The research was to explore the current state of EHR implementation in both sectors, identify the barriers and challenges faced during implementation, and analyze the impact of EHRs on healthcare quality and efficiency in Edo state. A mixed-methods research approach was employed, incorporating quantitative data collection through surveys and qualitative data collection through interviews and focus. The findings of this study will provide valuable insights into the strengths and weaknesses of EHR implementation in the private and public sectors in Edo state and will inform policymakers and healthcare professionals on best practices and strategies to maximize the benefits of EHR adoption for improved healthcare delivery in Edo state, Nigeria. Specifically, it recommended that the selected health institutions both public and private should ensure the availability of finances, adequate staff training in the technical know-how of the technological advancement, also be technical infrastructures and manpower like electronic record managers, ICT support staff and computer medical devices. This research will contribute to the existing literature on EHR in the context private and public health care delivery in Edo state and Nigeria, where few research has been conducted on this topic.
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co-supervisor

ENDSARS PROTEST AND THE VIOLATION OF HUMAN RIGHTS IN NIGERIA. A CASE STUDY OF DELTA STATE

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This study was designed to investigate the violation of human rights and ENDSARS protest in Delta state. The general objective of this study is to examine the violation of human rights and ENDSARS protest using Delta state as a case study. Other objectives include; to ascertain the underlying causes that led to ENDSARS protest in Delta state in particular and Nigeria at large, to ascertain the relationship between human rights abuse and ENDSARS protest in Delta state, to examine the strategies through which ENDSARS protest was executed in Delta state and to determine what extent ENDSARS protest has called for the eradication of corruption in Nigeria. The study adopted the survey research design using the “Taro yamane” formula as the sampling technique. The sample size for this study is four hundred (400) respondents. Questionnaires were administered to the sampled respondents as the instrument for data collection but three hundred and eighty three (383) questionnaires were retrieved. The questionnaires were framed to reflect every aspect of the research question. Data collected from the questionnaire was analyzed using descriptive statistics. Frequency distribution and percentage analysis was used to analyze the research question while an inferential statistics in terms of chi-squared (x2) was used to test the hypotheses raised. The findings of the study shows that the ENDSARS movement is driven by deep discontentment and systemic problems perceived by Nigerian citizens. Surveys show that Nigerians report very low levels of trust in the police and that most of them have paid or have been asked to a bribe to police. Findings also revealed how some police forces have been commercialized to serve the interests of politicians and rich individuals. The protest brought attention to the issue of police brutality in Nigeria on a global scale. The widespread use of social media allowed protesters to share evidence of police misconduct, leading to increased awareness and international condemnation. Findings also revealed that most of the respondents felt that the initial objective of completely addressing police brutality was not fully achieved. The findings of the study suggests that Government need to establish effective and independent oversight mechanisms to monitor police activities. In conclusion, the study provides insights and recommendations that can guide policy makers in making informed decisions on human rights
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co-supervisor

AN ASSESSMENT OF THE LEVEL OF POLITICAL INTERFERENCE IN THE IMPLEMENTATION OF PUBLIC PROCUREMENT IN PUBLIC INSTITUTIONS. A CASE STUDY OF THE EDO STATE CIVIL SERVICE COMMISSION

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The research project an assessment of the level of political interference in the implementation of public procurement in public institutions. The objective of this study aimed at assessing the level of political interference in the implementation of Public Procurement process, identifying other factors affecting public procurement implementation in public institutions and suggesting some possible remedies to preventing political interference in public procurement implementation in public institutions. For this study, the survey research design was adopted. The choice of the design was informed by the objectives of the study as outlined in chapter one. This research design provides a quickly efficient and accurate means of assessing information about a population of interest. The population for this study were workers in Civil Service Commission in Edo state, Nigeria. A total of 134 respondents were selected from the population figure out of which the sample size was determined. Public procurement activities suffer from neglect, lack of direction, poor co-ordination, lack of open competition and transparency, differing levels of corruption and most importantly not having a cadre of trained and qualified procurement
specialists, who are competent to conduct and manage such procurements, in a professional, timely and cost-effective manner. Inflexible and bureaucratic systems of procurement contribute to unacceptable contract delays, increased costs, the potential for manipulation of contract awards and lack of fair competition, all of which create the perception in the population at large, that public expenditure is slow, ineffective, expensive and often corrupt
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co-supervisor

EVALUATION OF THE LINKAGE BETWEEN CIVIL SERVICE REFORM AND HUMAN RESOURCES DEVELOPMENT IN NIGERIA

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This paper examines the linkage between civil service reforms and human resources development in Nigeria, a case study of Oyo State Civil Service Commission. A descriptive survey method was adopted for this study by taking a sample from a population and generalizing the result on the whole population. The study was designed to analyze civil service and human resource development in the Nigeria civil service with particular emphasis on civil service commission. The results of the study revealed that successive reforms in Nigeria improve administrative and operational performance of the civil service, contribute to efficiency and effectiveness of civil servants and most importantly, Civil service reform has significant impact on human resources in Nigeria. However, the findings revealed that the various reforms did not take adequate care of civil service reward and compensation and Failure of most of the reforms to take care of staff training needs affect the effectiveness of reforms. Nevertheless, it can be concluded that Eradication of excessive political interference, Proper implementation of the provisions of various reforms, and taking care of staff training need in future reforms would enhance effective human resource in Nigerian civil service.
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co-supervisor