JOB PERFORMANCE

The study aimed to assess the influence of working environment on the job performance of office workers at the Faculty of Education, using the non academic staff as a case study. For the purpose of this study, descriptive research design was used. A simple random sampling technique was respectively used to select respondent for the study. The respondent for this study were thirty (30) non academic staff. Structured questionnaire were used for data collection. The study findings indicate that, organizational working environment had a great influence on the workers as far as respondents are concerned. The study also revealed that employees’ will improve their performance if the problems identified during the research are tackled by the management. The problems are noise, inadequate working equipment, inter-personal relationship, salary, flexibility of working environment, the use of performance feedback, involvement of workers during management decision making. In conclusion based on the findings the study recommended that, management should try as much as possible to build a working environment that attract and retain and motivate its employees that will help them work comfortable and increase organization productivity, management should make provision of necessary modern equipment in the organization so as to reduce fatigue and increase speed in achieving organization objective, that workers should be trained ad retrain on how to use the equipments. Also management should try to involve the workers when making decisions that involve the organization.

This study was carried out to determine the principal communication strategies and how it influences teacher’s job performance in some selected public secondary schools in Esan West Local Government Area of Edo State. Ex-post facto research design was employed. Proportional sampling technique was adopted to select one hundred and five (105) secondary school teachers and principals comprising of both males and females from ten secondary schools in Esan West Local Government Area, of Edo State. Four research questions presented in a 4 point scale guided the study. A well structured questionnaire was used for data collection. Face content validity was done by the research supervisor and the reliability coefficient of the instrument was 0.92 after the reliability test. Data were presented in tables as mean and standard deviation. The results obtained showed an average mean greater than 2.50 for all variables in response to the research questions. The communication strategies adopted by principals in secondary schools is through the use of reminders circular letters, notice boards, suggestion box, electronic media etc. Principal’s communication strategy has both positive and negative influence on teacher’s job performance. Mistrust, lack of delegation of authority by the principals, inappropriate setting of the message due to the existence of numerous intermediaries and emotional state of the communicator were identified as factors affecting communication. The study conclude that effective communication in schools can be enhanced through the maintenance of free flow of information, adoption of open door policy by the principals and holding of regular staff meetings to iron out issues or problems that may impede communication system in schools.

Workplace violence against nurses is a growing concern that negatively affects their well- being, job performance, and the quality of patient care. This study investigated the factors influencing workplace violence and its impact on nurses’ job performance in selected wards at the University of Benin Teaching Hospital (UBTH), Benin City, Edo State. A descriptive cross-sectional survey design was used, and data were collected from 101 nurses using structured questionnaires. Results revealed a high prevalence of workplace violence, with verbal abuse (98.3%), threats (80.1%), sexual harassment (69%), and physical assault (54.5%)
commonly experienced. Major contributing factors identified included long patient waiting times, understaffing, poor communication, unmet patient expectations, and lack of hospital security. The study also found that workplace violence significantly affected nurses’ job performance, motivation, mental health, and ability to deliver quality patient care. Despite the frequency of incidents, a significant portion of nurses did not report cases of violence. Respondents strongly supported strategies such as conflict resolution training, increased staffing, improved security, psychological support, and better communication with patients as effective in reducing violence. T

This study investigates the merit-based recruitment process and its effect on job performance in the Edo State Civil Service Commission (ESCSC). The problem stems from political interference, favoritism, and poor recruitment practices that hinder efficiency and fairness. The study aims to assess the level of merit-based recruitment, identify challenges, and suggest improvement strategies. Anchored on the Attraction- Selection-Attrition (ASA) theory, a survey design was adopted. Data were collected from fifty-six (56) staff using questionnaires and analyzed with descriptive statistics and Pearson correlation. Findings revealed that merit-based recruitment is practiced and positively influences employee performance, though hindered by nepotism, political influence, inadequate ICT tools, and funding. The study concludes that strengthening meritocracy improves efficiency and transparency. It recommends enforcing anti-nepotism policies, training recruitment officers, adopting ICT tools, establishing independent oversight committees, and increasing budgetary support to enhance job performance in the Edo State Civil Service.

The study examined the role of motivation in enhancing job performance using Edo State Civil Service as a case study. It also identified the motivational strategies that exist in Edo State Civil Service. In addition, the degree of implementation of these motivational strategies in Edo State Civil Service was examined as well as the effectiveness of the identified motivational strategies on the productivity of the Civil Servants in Edo State. The research was a descriptive study that adopted a cross-sectional survey design. The study focus on motivation as a tool for productivity in the Nigerian Civil Service: A Case Study of Edo Civil Service. The finding of the study revealed that job satisfaction level of staffs of Edo State civil Service is affected or determined by a number of factors -which include wages and salary, pension and gratuity, promotion work environment and the work condition. The study also revealed that the Edo State Civil Service motivational strategies like prompt payment of salary and granting of housing and car loans are poorly implemented. The study posits that the morale and initiatives of the Edo State Civil Servants is dampened due to the improper implementation of these motivational strategies which may not at all times be disconnected from politics of favoritism and nepotism. The study concluded that employers should be able to help employees see that the organization can help them satisfy their needs and utilize their potentials to contribute to the achievement of the organizational goals. Workers are affected by different needs at different times; this means that individual worker is motivated differently. Also, those human needs could be interdependent and overlapping. The government should Endeavour to integrate goals of the organization with those of its employees and continue to adopt the supportive management technique.

The study investigated availability of current and up-to-date information resources as a determinant for effective utilization of academic library by undergraduates. The study aims to evaluate the level of availability of current and up-to-date information resources, evaluate the level of utilization and determine the effectiveness of current and up-to-date information resources on the utilization of John Harris Library by undergraduates, examine the importance and evaluate the benefits of the use of current and up-to-date information resources for undergraduate students. The study adopted the descriptive survey research design. The population of the study consisted of two hundred and ninety-eight (298) undergraduate students from the department of library and information science. However, a sample size of eighty-nine (89) respondents was used for the study. The instrument used for data collection in the study was the questionnaire designed by the researcher and administered to the target respondents. The data generated with the questionnaire were carefully collated and analysed with the statistics method of data analysis such as frequency table, percentage, mean and standard deviation. The findings from the study indicated that current and up-to- date information resources are important to undergraduate students of University of Benin, the study unveiled that current and up-to-date information resources help students with their assignments and course work, useful for their academic pursuit, useful to their for critical thinking, quick and easy learning, and reduced their costs on a book purchase. Through these information resources, students gain easy access to quick, broader, and quality collection of information and improve their academic performance.Based on the findings, it was recommended among others: University management needs to intensify efforts to make the GST - Use of Library course and library orientation for students to be more effective in enhancing the utilization of the library information resources. University management should make sure that adequate fund is made available to the university libraries to enable them to acquire all the necessary information resources to satisfy the information needs of undergraduates and other library users.