WORKPLACE VIOLENCE

BACKGROUND: Workplace violence against nurses has had significant impact on the health sector worldwide, including Nigeria. Although measures have been put in place, in a bid to curb its occurrence, it still remains a major public health concern. OBJECTIVES: This study identified the prevalence, pattern and determinants of workplace violence against nurses in the University of Benin Teaching Hospital (UBTH), with a view to provide data for appropriate policy formulation to promote a better workplace atmosphere. METHODOLOGY: A descriptive cross-sectional study design was carried out among 346 Nurses in the UBTH, Benin city, Nigeria. Respondents were selected using Stratified sampling method. Data was collected using a structured self-administered questionnaire. The data was analyzed using IBM SPSS version 25, with the level of significance set at p < 0.05. RESULT: The mean age of the respondents was 37.7±10.9 years. There were 290 (83.8%) females, and more than half, 210 (60.7%), were married. Majority, 270 (77.6%) had experienced workplace violence at least once in their careers, and overall, 222 (64.2%) of the respondents had a high prevalence of workplace violence. The one-year prevalence rate of workplace violence was 71.9% (194). The highest determinant and measure indicated were unrealistic expectations of patient relatives (93.6%) and controlling the number of visitors (93.9%), respectively. Age (p = 0.001), marital status (p = 0.002), and years of experience (p = <0.001) were found to have significant associations with the overall prevalence. CONCLUSION: Majority of the respondents had experienced workplace violence, verbal abuse was most common form and patient relatives, the highest perpetrators. The highest determinant and measures to curb workplace violence were the unrealistic expectations of patient relatives and controlling the number of visitors respectively

Introduction: Workplace violence (WPV) against healthcare workers is a major occupational and public health concern globally, with significant consequences on the safety, psychological well-being, job satisfaction, and productivity of healthcare personnel. Objective: This study assessed the prevalence, causes, and effects of workplace violence against healthcare workers in the University of Benin Health Services department, Benin City, Edo State. Methodology: A descriptive cross-sectional study design was adopted among healthcare workers in the University of Benin Health Services Department. A total population survey method was used, and data are collected using a structured questionnaire adapted from the International Labour Organization (ILO), International Council of Nurses (ICN), World Health Organization (WHO), and Public Services International (PSI) workplace violence research instrument, administered through both self-administered and interviewer-administered approaches. One hundred and sixty-five completed questionnaires are analyzed using IBM SPSS version 27.0, with descriptive and inferential statistics performed at a 95% confidence interval and a significance level of p < 0.05. Results: The lifetime prevalence of workplace violence among respondents was 35.2%, while 21.2% and 33.3% report experiencing physical violence and verbal abuse respectively within the six months preceding the study. Patients or clients constitute the major perpetrators of both physical violence (72.7%) and verbal abuse (72.7%). Professional category shows a statistically significant association with workplace violence (p = 0.003), with clinical staff experiencing a higher prevalence than non-clinical staff. The major perceived causes of workplace violence are the non-availability of doctors or nurses on call duty (72.7%) and the aggressive personality of perpetrators (70.9%). Post-traumatic stress disorder (63.1%) and loss of job satisfaction (53.3%) are the most commonly reported effects of workplace violence among respondents. Conclusion: Workplace violence occurs among healthcare workers in the University of Benin Health Services Department, with verbal abuse being more commonly reported than physical violence. Non-availability of healthcare workers on call duty and aggressive behaviour of perpetrators emerge as the major perceived causes, while post-traumatic stress disorder and loss of job satisfaction constitute the major effects. Strengthened institutional policies, improved staffing, and supportive interventions are needed to reduce workplace violence and improve healthcare worker safety.

Workplace violence against nurses is a growing concern that negatively affects their well- being, job performance, and the quality of patient care. This study investigated the factors influencing workplace violence and its impact on nurses’ job performance in selected wards at the University of Benin Teaching Hospital (UBTH), Benin City, Edo State. A descriptive cross-sectional survey design was used, and data were collected from 101 nurses using structured questionnaires. Results revealed a high prevalence of workplace violence, with verbal abuse (98.3%), threats (80.1%), sexual harassment (69%), and physical assault (54.5%)
commonly experienced. Major contributing factors identified included long patient waiting times, understaffing, poor communication, unmet patient expectations, and lack of hospital security. The study also found that workplace violence significantly affected nurses’ job performance, motivation, mental health, and ability to deliver quality patient care. Despite the frequency of incidents, a significant portion of nurses did not report cases of violence. Respondents strongly supported strategies such as conflict resolution training, increased staffing, improved security, psychological support, and better communication with patients as effective in reducing violence. T