Management

INVESTIGATING RAINWATER HARVESTING AS A STORMWATER MANAGEMENT STRATEGY IN BENIN CITY

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Benin City, Edo State, faces increasing urban flooding and water scarcity due to rapid urbanization and limited public water supply. Rainwater harvesting (RWH) offers a sustainable solution by reducing surface runoff and supplementing household water demand. This study investigates the effectiveness of RWH as a stormwater management strategy, evaluates current practices, and explores its potential to improve water availability and mitigate flooding in selected locations within Benin City. A combination of field surveys, photographic documentation, household questionnaires, interviews, hydrological assessments, and case study reviews was employed. Field surveys focused on Upper Sakponba, Eyean Community, and Amagba Road, examining rooftop collection systems, storage tanks, and compound management such as grassing. Questionnaires assessed household awareness, adoption, and perceived benefits of RWH. Hydrological analysis using the Rational Method estimated rooftop runoff volumes, while Lagos case studies provided insights into large-scale RWH integration with green infrastructure and flood mitigation systems. Results show that many households practice RWH using plastic or concrete tanks, which reduces runoff and meets non-potable water demand, although adoption is limited by cost, technical knowledge, and space. Hydrological assessment confirmed that rooftop runoff can satisfy household water needs when storage is properly sized. The study recommends incorporating RWH into building codes, providing subsidies and technical training, promoting first-flush diverters and filtration units, and integrating RWH with urban stormwater measures such as retention ponds and green infrastructure
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THE INFLUENCE OF ENTREPRENEURSHIP SKILLS ACQUIRED BY BUSINESS EDUCATION STUDENT ON THE ESTABLISHMENT AND MANAGEMENT OF SMALL SCALE ENTERPRISES

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The study was to investigate the impact of the language laboratory on effective teaching and learning of the English language. Four (4) research questions were raised and literature of other researchers were reviewed. The study adopted the descriptive survey research design, data was collected through the aid of a questionnaire. The questionnaire was structured according to the research questions and distributed to sample population of 63 respondents. The findings of the study revealed that secondary schools do not have adequate English laboratories for the effective teaching and learning of English language and lack the basic necessities needed for a good English laboratory with no adequate English laboratories for the effective teaching and learning of English language in secondary schools. Schools with adequate English laboratories are more effective in the teaching and learning of English language although many schools have limited facilities for a good English laboratory and so need to be upgraded to meet with international standards. It was however recommended that government should ensure that adequate funds is released to public secondary schools for the building of language laboratories needed for the teaching of student; government and schools should ensure that qualified and competent teachers are employed for the teaching of Oral English in secondary schools in Ikpoba Okgha LGA; and that school management should ensure that language laboratories are adequately utilized for the correction of other tongue interference in secondary schools in Benin City.
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MANAGEMENT OF PUBLIC BUILDINGS: A CASE STUDY OF UNIVERSITY OF BENIN TEACHING HOSPITAL STAFF QUARTERS

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This research seeks to appraise the management practice adopted in public buildings in Benin city using university of Benin teaching hospital(UBTH) as a case study. It examines the condition and state of the public building, investigate the maintenance strategies adopted in the management of the public building, evaluate the challenges associated with the maintenance of
the public building and assesses the user’s satisfaction on the maintenance of the property. In order to achieve these objectives the view and opinions of the estate officers at UBTH and the tenants of the staff quarters were obtained through the administration of questionnaires to them
and data was collected and analyzed with the aid of Statistical Package for Social Sciences(SPSS 10) and Microsoft Excel 2010. The result showed that on the condition and state of the building, the buildings are not habitable and the estate officers do not carry out regular inspections to ascertain the maintenance needs. In the aspect of the maintenance strategies adopted it was found that the corrective, routine, and planned maintenance are the core strategies employed by the management. The maintenance challenges were also discovered and ranked from top to bottom. In respect to the level of User’s satisfaction with the maintenance of the public building, there was clear indication of dissatisfaction by the occupants with the state and maintenance of the buildings. The study recommends a direct communication chain that would afford the occupants easy
access whenever the need arises. To ensure more efficient and effective results this research also recommends a review of the maintenance strategies in the hospital. In addition it further recommends a comprehensive maintenance action on the dilapidated facilities and structures of the staff quarters. Lastly and most importantly, this research recommends the enlightenment of
the users or tenants on the proper and sustainable use of the buildings.
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THE ROLE OF SOCIAL WORKERS IN THE MANAGEMENT OF DOMESTIC VIOLENCE IN BENIN CITY EDO STATE

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upload
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The study investigated determinants and consequences of economic vulnerability among the elderly in Lokoja metropolis, Kogi State, Nigeria. The objective of this study was to investigate and highlight the determinants and consequences of economic vulnerability among the elderly in Lokoja metropolis, Kogi State. The research questions asked to achieve the objective of the study were as follows; What are the challenges faced by the elderly in Lokoja metropolis, Kogi State. What are the determinants of economic vulnerability among elderly in Lokoja metropolis, Kogi State. What are the health-related consequences of Economic Vulnerability among elderly in Lokoja metropolis, Kogi State. The sample size was 294 participants chosen from the study population using the Proportionate Stratified Random Sampling, the research instrument utilized was the questionnaire. Conclusion drawn from the analysis of the data retrieved from the questionnaire indicates that the elderly in particular require not just special care, but special facilities to make life meaningful and comfortable. Social workers are professional caregivers hence their involvement in caring for the elderly. Aside from the care, support and advice needed by the elderly and provided by social workers, there are some institutional mechanism which government needs to put in place to cushion the effects of economic vulnerability among the elderly. Recommendations were made based on the findings and they include: The government should take active and concrete measures towards implementing a viable social welfare programme for the elderly both at the federal, state and local government levels. This would ensure uniformity in implementation and Professional social workers must be encouraged to widen their operation horizon to accommodate the elderly.
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TOTAL QUALITY MANAGEMENT AS A STRATEGY FOR QUALITY SERVICE DELIVERY: A CASE STUDY OF KADA CINEMA.

Faculty
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Abstract
Management is essential for organized life and necessary to run all types of management. Good management is the backbone of successful organizations. In order to make a business viable it has to be built upon a certain set of values which will promote the business, assure customers that it’s the right choice and attract new customers while retaining the existing ones. Quality is one of the most important aspects of a business or a product as it could be associated with many factors such as reliability, delivery, usability, and an acceptable price. Total quality management TQM is a set of management practices throughout the organization geared to ensure the organization consistently meets or exceed customer requirements. Based on Deming's and Duran's ideas described in "Total Quality Management text with cases" for how organizations could achieve success we can conclude that key to successful quality management passes through constantly striving for improvement, changing the classic mind-set of applying out of date quality check measures everybody else does, modernizing the methods, and providing effective training for the staff. This paper provided a general understanding of Total Quality Management, a concept that is aimed at ensuring quality with continuous improvement. It will show the important aspects of TQM, challenges in applying TQM and important factors that affect success. It would include general knowledge, assumptions and researchers' own interpretations. It should give the reader a general overview of total quality management and its main points which will provide a base for deeper learning.
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Total Quality Management and Organizational Performance

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This study examines the relationship between total quality management practices and organizational performance. The objective of the study is to examine the relationship between top management, strategic planning, process management, customer focus, employee relation and organizational performance This study adopts a survey research instrument through the administration of questionnaires to two hundred and fifty-five (255) employees of the Nigerian Petroleum Development Company Limited (NPDC), Benin City. The data for the study are analyzed using descriptive statistics, Pearson correlation and ordinary multiple regression. The multiple regressions results show that top management has a significant positive relationship with organizational performance at 1% level of significance, strategic planning has an insignificant negative relationship with organizational performance, process management has an insignificant positive relationship with organizational performance, customer focus has an insignificant negative relationship with organizational performance and employee relation has a significant positive relationship with organizational performance (OPF) at 1% level of significance. The study recommends that the presence of top management as component of total quality management practices would significantly enhanced organizational performance
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