ANDREW TAFAMEL

This study examines the relationship between total quality management practices and organizational performance. The objective of the study is to examine the relationship between top management, strategic planning, process management, customer focus, employee relation and organizational performance This study adopts a survey research instrument through the administration of questionnaires to two hundred and fifty-five (255) employees of the Nigerian Petroleum Development Company Limited (NPDC), Benin City. The data for the study are analyzed using descriptive statistics, Pearson correlation and ordinary multiple regression. The multiple regressions results show that top management has a significant positive relationship with organizational performance at 1% level of significance, strategic planning has an insignificant negative relationship with organizational performance, process management has an insignificant positive relationship with organizational performance, customer focus has an insignificant negative relationship with organizational performance and employee relation has a significant positive relationship with organizational performance (OPF) at 1% level of significance. The study recommends that the presence of top management as component of total quality management practices would significantly enhanced organizational performance

The study examines the relationship between performance appraisal and organizational
productivity. The objective of the study is to examine the relationship between employee training
and development, employee compensation, organizational strength, organizational size and
organizational productivity. The study employs a quantitative and longitudinal research design in which secondary data are
collected from the quoted food and beverages companies in the Nigerian Stock Exchange for the
period of 2012 to 2017. Multiple regression technique, descriptive statistic and Pearson
correlation matrix are performed using EViews 8.0 econometric software. The findings show that employee training and development has a positive coefficient and
significant relationship with organizational productivity, employee compensation has a positive
coefficient and significant relationship with organizational productivity, organizational strength
has a negative coefficient and insignificant relationship with organizational productivity and
organizational size has a positive coefficient and insignificant relationship with organizational
productivity. The study concludes that performance appraisal is the procedures adopted by
management to evaluate the personality and the performance of the employee in organizations. The study recommends that management should engage in regular employee training for
improved organizational productivity