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Abstract
This research seeks to appraise the management practice adopted in public buildings in Benin city using university of Benin teaching hospital(UBTH) as a case study. It examines the condition and state of the public building, investigate the maintenance strategies adopted in the management of the public building, evaluate the challenges associated with the maintenance of
the public building and assesses the user’s satisfaction on the maintenance of the property. In order to achieve these objectives the view and opinions of the estate officers at UBTH and the tenants of the staff quarters were obtained through the administration of questionnaires to them
and data was collected and analyzed with the aid of Statistical Package for Social Sciences(SPSS 10) and Microsoft Excel 2010. The result showed that on the condition and state of the building, the buildings are not habitable and the estate officers do not carry out regular inspections to ascertain the maintenance needs. In the aspect of the maintenance strategies adopted it was found that the corrective, routine, and planned maintenance are the core strategies employed by the management. The maintenance challenges were also discovered and ranked from top to bottom. In respect to the level of User’s satisfaction with the maintenance of the public building, there was clear indication of dissatisfaction by the occupants with the state and maintenance of the buildings. The study recommends a direct communication chain that would afford the occupants easy
access whenever the need arises. To ensure more efficient and effective results this research also recommends a review of the maintenance strategies in the hospital. In addition it further recommends a comprehensive maintenance action on the dilapidated facilities and structures of the staff quarters. Lastly and most importantly, this research recommends the enlightenment of
the users or tenants on the proper and sustainable use of the buildings.
the public building and assesses the user’s satisfaction on the maintenance of the property. In order to achieve these objectives the view and opinions of the estate officers at UBTH and the tenants of the staff quarters were obtained through the administration of questionnaires to them
and data was collected and analyzed with the aid of Statistical Package for Social Sciences(SPSS 10) and Microsoft Excel 2010. The result showed that on the condition and state of the building, the buildings are not habitable and the estate officers do not carry out regular inspections to ascertain the maintenance needs. In the aspect of the maintenance strategies adopted it was found that the corrective, routine, and planned maintenance are the core strategies employed by the management. The maintenance challenges were also discovered and ranked from top to bottom. In respect to the level of User’s satisfaction with the maintenance of the public building, there was clear indication of dissatisfaction by the occupants with the state and maintenance of the buildings. The study recommends a direct communication chain that would afford the occupants easy
access whenever the need arises. To ensure more efficient and effective results this research also recommends a review of the maintenance strategies in the hospital. In addition it further recommends a comprehensive maintenance action on the dilapidated facilities and structures of the staff quarters. Lastly and most importantly, this research recommends the enlightenment of
the users or tenants on the proper and sustainable use of the buildings.
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