DEPARTMENT OF PUBLIC ADMINISTRATION

The study investigated impact of civil service reforms on public sector efficiency in Nigeria: A case study of the Federal Civil Service Strategy and Implementation Plan (FCSSIP) 2021–2025. To achieve the purpose of the study, four (4) research questions were raised and answered. The sample size for the study was made up of 100 respondents. The data collected was analyzed using frequency count and simple percentage. The study revealed that the Federal Civil Service Strategy and Implementation Plan (FCSSIP) 2021–2025 had a notable impact on capacity development and workforce performance through structured training, re-skilling programmes, and competency-based assessments. It was concluded that the Federal Civil Service Strategy and Implementation Plan (FCSSIP) 2021–2025 represents a commendable step toward building a dynamic, transparent, and accountable civil service capable of delivering quality services to Nigerians. The study recommended among others that the Federal Government should prioritize building strong institutional frameworks to support the effective implementation of the FCSSIP 2021–2025. This includes enhancing internal monitoring and evaluation systems, enforcing accountability measures, and ensuring that each ministry, department, and agency (MDA) adheres strictly to performance targets and reporting standards.

This study explores the Local Government Administration and Socio-Economic Development in Nigeria: A case study of Ovia North East Local Government Area, Edo State Four well-structured research questions were formulated and the questions were administered to the respondent to collect response from them, the populations of this study were some selected inhabitants in the thirteen wards of the Local Government Area. The researcher selected one hundred (100) persons out of the thirteen wards that make up the Local Government area. The data collected for this study were analyzed using the simple percentage statistical method to analyze the data. Results shows that Local government administration has being the third tier of the government which has limited
bound within which it operates. Thus, it was the recommended that the high level of rural-urban migration should be controlled or checked. These could be done by providing those amenities (social or economic) that attracts people to urban areas. Such as, electricity, water supply, good road, improved agricultural tools and also rural dwellers should support the local government by helping to carry out development project and paying their tax.

This study examined E-Government and Administrative Efficiency in Nigeria: A Case Study of the National Identity Management Commission (NIMC), Benin City Zone. The survey research design was adopted because data were collected from a sample population with specific characteristics. Four research questions were formulated and analyzed using mean and standard deviation. The population of the study consisted of all staff of the National Identity Management Commission (NIMC), Benin City Zone, from which a total of 100 respondents were selected using a proportional random sampling technique. The instrument used to collect data for the study was a twenty-item structured questionnaire designed to obtain responses on the effect of e-government on administrative efficiency, infrastructural and technical challenges, staff competence, and monitoring mechanisms. The study was anchored on the Technological Determinism Theory and the Innovation Diffusion Theory. The Technological Determinism Theory posits that technological development drives organizational and administrative change, influencing how public institutions operate and adapt to modernization. This theory underscores how e- government platforms reshape administrative efficiency, information management, and service delivery. The Innovation Diffusion Theory, on the other hand, explains how new technologies are adopted and integrated into public institutions over time, depending on perceived usefulness, ease of use, and organizational readiness. Together, these theories provide a framework for understanding how e-government adoption transforms
administrative processes and governance outcomes within the public sector. Based on the findings, the study concluded that e-government has significantly enhanced administrative efficiency in NIMC by improving information accessibility, reducing delays, and promoting transparency in service delivery. However, challenges such as poor internet connectivity, inadequate ICT infrastructure, limited technical competence, and frequent power interruptions hinder optimal performance. Despite these constraints, respondents agreed that e-government remains a key driver of modernization, accountability, and improved administrative outcomes in the Nigerian public sector. The study recommends that government and institutional management should invest in robust
ICT infrastructure, provide continuous training for staff, and ensure stable power supply to enhance e-government operations. Furthermore, policies promoting digital transformation, data protection, and system maintenance should be strengthened to sustain the benefits of e-government across Nigeria.

The demand for healthcare services continue to increase as population increases, hence there is a high rate of demand for healthcare services globally. Nigeria is not immune to the high demand for healthcare services, which poses a significant challenge to tackle and it has resulted into having healthcare workers working overtime, longer and irregular hours in a bid to render satisfactory services to the citizens. This study investigated the relationship between flexible work initiatives and healthcare service delivery in five major public hospitals in Benin City, Edo State, Nigeria. Anchored on a cross-sectional survey design, Data were gathered from healthcare professionals through structured questionnaire and in-depth interview to provide both quantitative and qualitative insights. Five hundred and forty one (541) healthcare workers were selected through stratified random
sampling from five public hospitals in Benin City. The study employed descriptive and inferential statistics, particularly the repeated measure Analysis of Variance (ANOVA) and Chi-Square Goodness of fit test, to test five hypotheses and examined key thematic areas. All five null hypotheses were rejected using Chi-square goodness-of-fit and ANOVA tests, confirming that flexible work initiatives significantly influence healthcare service delivery. The study revealed a significant positive relationship between flexible work initiatives and healthcare service delivery. Respondents strongly agreed that Flexible Work Initiatives (FWIs) positively influenced healthcare service quality (p < 0.05). Among the types of FWIs examined, shift work was the most widely practised and highly rated (mean = 3.47), followed by job sharing (mean = 3.00), while compressed work weeks received the lowest rating (mean = 2.53). Key enhancing factors included supportive organisational culture, clear policies, and effective communication, whereas the major challenges were acute staff shortages, high patient demand, and complex medical cases. Statistical value revealed that employee-centred strategies, stakeholder engagement, and teamwork are the most effective ways to overcome implementation barriers. It concluded that properly designed and supported flexible work initiatives—especially shift work—can enhance service quality and staff performance, in
resource-constrained public hospitals. The study recommendation included urgent recruitment of healthcare personnel, and adoption of employee-centred policies.

The failure of government programmes for the control of crime informed private citizens playing a variety of roles that is making a decisive difference in the prevention, detection and prosecution of crime around the world. Private Citizens represent an underutilized source of assistance in crime control and social decay management. While law abiding citizens are willing and potentially capable of assisting the police, they lack direction and experience. However, with proper supervision and guidance by the police, citizens can contribute to reduction of crime and betterment of society. This study therefore aimed to ascertain the effect of community policing on crime prevention in Nigeria. The followings were the objectives of the study: to identify the prevalence of community policing on crime reduction in Nigeria, to determine the factors that affect community policing in Nigeria and to inquire the efforts taken by the government to ensure better community policing in Nigeria.

This study examines the impact of training and development on employee development in a public sector organization. The primary objective was to determine how structured training and continuous development initiatives influence employee performance, job satisfaction, and career growth. The study adopted a descriptive survey research design, utilizing both primary and secondary data sources. Questionnaires were distributed among employees across various departments to collect relevant data, while secondary information was gathered from organizational records and literature. The findings revealed that training and development significantly contribute to enhancing employees’ skills, productivity, and overall job efficiency. It also showed that employees who
regularly participate in training programs tend to exhibit improved work attitudes, higher motivation levels, and greater commitment to organizational goals. However, the study also identified challenges such as inadequate funding, poor training needs assessment, and limited follow-up evaluation, which hinder the effectiveness of training programs. The study concludes that investment in training and development is a crucial strategy for achieving sustainable employee growth and institutional efficiency in the public sector. It recommends that public organizations should institutionalize continuous learning programs, ensure proper training needs assessment, and evaluate training outcomes to maximize employee and organizational performance.

Fuel scarcity is a persistent challenge in many developing countries, affecting various sectors of the economy, including public service institutions. This study examines the impact of fuel scarcity on public service performance in the University of Benin Teaching Hospital (UBTH), a critical healthcare institution in Nigeria. Fuel scarcity disrupts the hospital's operations by hindering the availability of electricity and essential services, such as emergency care and medical equipment operation. This research employed a mixed method approach, combining surveys, interviews, and document analysis to investigate the multifaceted consequences of fuel scarcity on UBTH's service delivery.
The findings reveal that fuel scarcity has profound effects on UBTH's public service performance. It leads to frequent power outages, affecting medical equipment, patient care, and overall hospital functioning. Additionally, the reliance on generators during fuel shortages incurs high operational costs, diverting resources from patient care and hospital maintenance. The study also explores the coping mechanisms adopted by UBTH to mitigate the impact of fuel scarcity, including resource allocation strategies and alternative energy sources. Findings also revealed that fuel scarcity leads to power outages, delays in patient care, reduced staff productivity, and increased operational costs.
The study further highlights the hospital's dependence on fuel for generators and ambulance services, making it vulnerable during periods of scarcity. It conclude that fuel scarcity significantly hampers healthcare service delivery and public service performance. The study recommended among other thing the investment in alternative energy sources, improved fuel management policies, and infrastructural upgrades to mitigate the adverse effects of fuel shortages in UBTH public service performance.

This study examines efficient management in public organizations, focusing on Egor Local Government Area as a case study. The research investigates the extent to which management practices influence organizational effectiveness, service delivery, and resource utilization in the local government system. A descriptive research design was adopted, and data were collected from staff and administrators through structured questionnaires and interviews. The study analyzed key management variables such as leadership style, accountability, communication, and decision-making processes.
Findings revealed that inefficient management practices, including poor accountability, inadequate supervision, and weak communication systems, significantly hinder organizational performance. However, the study also found that the adoption of transparent administrative procedures, staff training, and effective leadership strategies can enhance productivity and service delivery in public organizations.
The study concludes that efficient management is crucial for improving the performance of public sector institutions. It recommends the implementation of capacity-building programs, strengthening of accountability mechanisms, and adoption of modern management techniques to ensure effective governance and improved public service delivery within local government areas

This study investigated government policy on youths employment in Nigeria, taking an appraisal of President Buhari’s administration from 2015-2022. In order to achieve the aim and objectives of the study five research questions and one hypothesis were formulated. The study used descriptive survey method. The sample size for the study was determined using the Taro Yamane formula. A total of 204 workers were drawn using purposive sampling technique from the target population of 520 workers in the ministries of works, labor and productivity, youth development as well as N-Power employees, in Edo State. The data collected were analyzed using descriptive statistics of mean, grand mean, frequencies and percentages. The results revealed that youth employment and empowerment plays significant role on national development in Nigeria. Further results
showed that the problems that militate against the youth employment include poor implementation of existing policies and programmed, lack of efficient policies on youth employment, lack of social infrastructures make rural life unattractive, rural urban migration, concentration of social amenities in the urban centers, lack of employable skills and experience among youths, uncontrollable population growth, and corruption among others. The study affirmed that to a very high extent the current government policies have failed to help in solving the problems of youth employment in Nigeria. The study concluded that ineffectiveness of government policies to create jobs and find solutions to the unemployment has contributed to the static nature of the socio-economic development in Nigeria. The study implies that youth employment in Nigeria is essential for the rural and national development, as well as a key component in manpower development in Nigeria. Hence, adequate funding and commitment from both the Government, labor leaders, and policy makers will go a long way to help to promote youth employment and national development. Finally, the study recommended that government should fully implement the existing policies especially the national employment policy, also the government should provide social infrastructures in rural areas invest in human capital development and involve youths in the decision making process

The role of leadership is very important and it can have effect on the ecology of organization, business as well as employees. Consequently, effective leadership can affect the subordinates’ satisfaction and influences the degree to which they absent from duty. Indeed, to be an effective leader, there is need for a multi approaches rather than a singular style. From literatures
reviewed, the study explained that the goal of an effective leader is to transform the available human resource in order to meet organizational short and long term objectives. In achieving this, the leader has effect on employees’ attitude (job satisfaction) which consequently reflects in their behavior (absenteeism). Path- Goal theory provided the framework that helped explained the view of this study that there are certain factors that determine the choice of a style by a leader; nonetheless there are traits that define an effective leader. The study was a survey design and relied on questionnaire for generation of data. The findings of the study were that, leaders that adopt transformational style have effect on the job satisfaction and absenteeism of the employees. Hence, a manager’s leadership style creates the climate within which employees work and influences the attitude and performance of his team.