DEPARTMENT OF PUBLIC ADMINISTRATION

The study examines the effect of strike action as a tool for enforcing collective bargaining on effective health care service delivery. The majority of strike actions are initiated in response complaints from employees, and the number of industrial actions has skyrocketed in Nigeria. Nigeria health care sector has been rocked by strikes. Health care workers across the country have engaged in or threatened various forms of strike action. In all cases the health care systems have been thrown into turmoil. To provide focus for the study, research questions and hypothesis were formulated. Data collected through the use of questionnaire was analyzed using Chi-square statistical technique. According to the analysis, poor pay, refusal to participate in salary reviews, and nonpayment of accrued salaries are the primary causes of strikes among health care workers. The major findings, amongst others, include that strike action carried out by health workers hinder effective health care service delivery as man power is limited and there is increase mortality rate. Based on its findings, the study suggested some recommendations, amongst which include that the government or employers should endeavor to meet a reasonable percentage of health workers demand in order to avert industrial action by health workers, government or employers should always resort to collective bargain with health workers whenever their demands are made to avoid strike

This study examined the integration and utilization of Information and Communication Technology (ICT) in enhancing service delivery in the Edo State Ministry of Education. The objectives were to determine the availability of ICT facilities, assess their effectiveness in administrative operations, evaluate the impact of ICT adoption on service delivery, identify the challenges hindering ICT integration, and suggest strategies for improvement. A descriptive survey design was adopted, and data were collected from 100 respondents using a structured questionnaire. Descriptive statistics such as mean and percentage were used for data analysis, while Cronbach’s Alpha was employed to test instrument reliability. Findings revealed that ICT facilities such as computers, internet connectivity, and relevant software are fairly available and accessible to staff. ICT tools were found to moderately enhance administrative processes, communication, and data management, thereby improving efficiency and service quality. However, challenges such as inadequate funding, limited training, and resistance to change were identified as major obstacles to full ICT adoption. The study further found that strategies such as regular ICT training, increased funding, establishment of ICT support teams, and improved infrastructure would significantly strengthen ICT-driven service delivery. The study concluded that ICT plays a vital role in promoting transparency, efficiency, and productivity in the Ministry. It recommended increased government investment in ICT infrastructure, continuous capacity building for staff, and effective monitoring mechanisms to ensure sustainable and efficient ICT utilization in the Edo State Ministry of Education.

This study examined efficiency management and accountability in Nigeria with particular focus on Akoko Edo Local Government Area. The study adopted a descriptive research design and utilized a sample size of 250 respondents drawn from the local government civil service to assess the relationship between accountability practices and management efficiency. The study revealed that corruption has significantly affected the efficiency of management within the civil service, thereby reducing productivity, weakening institutional performance, and limiting effective service delivery in the local government area. The findings further indicated that inadequate monitoring mechanisms, weak enforcement of ethical standards, and lack of transparency contributed to poor administrative outcomes. Based on these findings, the study recommended the urgent need to strengthen anti-corruption measures in public institutions through improved oversight, enforcement of accountability frameworks, and promotion of transparency in administrative processes in order to enhance efficiency, restore public trust, and improve productivity in the civil service of Akoko Edo Local Government Area and Nigeria at large

This research investigates the socio economic impact on the use of vigilante in security challenges in Edo State. The objectives of the study were to: access the impact of the current security situation in Edo State; examine the medal operandi of the vigilante groups carry out their works; ascertain the socio-economic impact on the use of vigilante groups and make recommendation on how to make the vigilante group more effective in security management. This study is expected to provide relevant information to voluntary security agencies (Edo State Security Network) in community based security management and it will also assist in policy making to formulate policies on community based security issues. However, the research was carried out in four communities due to the large size of population of study. The four community are 3 rd Circular, Ogbe, Ibiwe, and Ikpema. The population of studies was People between the ages of 20 years and above resident in Oredo which was used as the population for the study. This is so because, constitutionally, 19years below are regarded as under age and therefore have no capacity for rational thinking. According to the National Population Census of 2006, Oredo L.G.A has a population of 212,877 people within the age
of 20 and above. The size used for the study on which questionnaire were administered is 120 to the population of indigenes in various communities. The sampling technique was used for the study was the random sampling technique. Data collection was retrieving from administered questionnaire from the indigenous people from four selected communities. The method employed for this research was the simple statistical method such as the simple percentage to deduce the effective and
interpret the further necessary discussions.

This study examined the impact of corruption on public service delivery in Edo State, Nigeria, with a view to understanding how corrupt practices influence the efficiency, accessibility, and quality of public services. Using a mixed - method research design, primary data were collected through structured questionnaires and key informant interviews with public officials, service users, and community stakeholders, while secondary data were sourced from government reports, academic publications, and anti – corruption agency records. The study’s findings reveal that corruption manifests in various forms, including bribery, embezzlement, nepotism, and bureaucratic delays, which collectively reduce service quality, distort resource allocation, and weaken
institutional capacity. Responses indicated that corruption discourages citizen participation, erodes trust in governance, and perpetuates poverty and inequality. The research recommends strengthening anti – corruption frameworks, promoting
transparency and accountability mechanisms, enhancing public sector reforms, and encouraging citizen oversight. Ultimately, the study emphasize that tackling corruption is essential to improving public service delivery and achieving sustainable socio –
economic development in Edo State and Nigeria at large.

This study examined the integration and utilization of Information and Communication Technology (ICT) in enhancing service delivery in the Edo State Ministry of Education. The objectives were to determine the availability of ICT facilities, assess their effectiveness in administrative operations, evaluate the impact of ICT adoption on service delivery, identify the challenges hindering ICT integration, and suggest strategies for improvement. A descriptive survey design was adopted, and data were collected from 100 respondents using a structured questionnaire. Descriptive statistics such as mean and percentage were used for data analysis, while Cronbach’s Alpha was employed to test instrument reliability. Findings revealed that ICT facilities such as computers, internet connectivity, and relevant software are fairly available and accessible to staff. ICT tools were found to moderately enhance administrative processes, communication, and data management, thereby improving efficiency and service quality. However, challenges such as inadequate funding, limited training, and resistance to change were identified as major obstacles to full ICT adoption. The study further found that strategies such as regular ICT training, increased funding, establishment of ICT support teams, and improved infrastructure would significantly strengthen ICT-driven service delivery. The study concluded that ICT plays a vital role in promoting transparency, efficiency, and productivity in the Ministry. It recommended
increased government investment in ICT infrastructure, continuous capacity building for staff, and effective monitoring mechanisms to ensure sustainable and efficient ICT utilization in the Edo State Ministry of Education.

This study examined the impact of Value Added Tax (VAT) policies on the growth of Small and Medium Enterprises (SMEs) in Ovia North East Local Government Area of Edo State. The research was carried out to evaluate the level of VAT compliance
among SMEs, determine the relationship between VAT policy and profitability, assess the administrative burden of VAT on operational efficiency, and analyze the perception of SME operators regarding VAT and business sustainability. The study
adopted a descriptive and inferential research design. Data were collected through structured questionnaires distributed via Google Forms and face-to-face administration, with 300 valid responses analyzed using SPSS Version 25. Analytical
tools such as descriptive statistics, Pearson correlation, multiple regression, and Chi- square tests were employed to test the hypotheses. Findings revealed a significant positive relationship between VAT compliance and SME growth, indicating that firms
with higher compliance levels tend to perform better in the long run. VAT policies were found to have a considerable impact on profitability and operational efficiency, while administrative challenges remained a major constraint to full compliance. Furthermore, the study showed that SMEs’ perception of VAT significantly affects their willingness to comply and sustain business operations. The study concluded that VAT can enhance SME growth if well managed and supported by simplified tax administration. It recommended that government agencies improve tax education, reduce compliance costs, and enhance digital tax systems to encourage broader SME participation in the VAT scheme.

The study examines the role the role and challenges of local government in rural development in Nigeria: a case study of Esan central LGA of Edo State. The specific objectives are to assess the role of the local government administration in rural development in Esan central Local Government Area; to investigate whether job creation and provision of infrastructures by the government led to prevention of rural-urban migration in Esan central Local Government Area; to find out the relationship between governments budgetary allocation and rural development in Esan central Local Government Area. This study employed both descriptive and inferential statistics in analyzing the data obtained.
The descriptive statistics used include frequency distribution, mean and standard deviation test t was used as an inferential statistic to test the research hypotheses. All hypotheses were tested at 5% level of significance. Statistical Package for Social Science (SPSS 20.0) software was as platform used for all the analyses. The findings from the study revealed that revealed that the local government has implemented effective policies that promote rural development in Esan Central. It was also discovered that government job creation programs have encouraged youths to remain in rural communities. It was revealed that Job creation and provision of infrastructures by the government help to prevent migration in Esan central Local Government Area. It was concluded that Government’s budgetary allocation helps to address rural development in Esan central Local Government Area. It was recommended that the government should always maintain a balance in development both in urban and rural areas of the state to minimize migration. Local governments should be more people-centered in approach, such that necessary collaboration/partnership with communities in its domain can facilitate the process of rural development.

The study investigated the welfare and safety challenges of internally displaced persons (IDPs) in Nigeria: A case study of Uhogua camp in Edo State. To achieve the purpose of the study, four research questions were raised and answered. The sample size was made up of 200 respondents. The data collected was analyzed using frequency count and simple percentage. The study revealed that IDPs in Uhogua Camp face severe challenges in accessing basic needs, healthcare, education, security, and sanitation, which significantly impact their living conditions. It was concluded that the strategies put in place by the state government to ensure the welfare and security of IDPs in Uhogua camp, include security measures, basic needs provision, psychosocial support, NGO collaborations, and vocational training. The study recommended among others that the government should enhance its support by allocating more resources to improve living conditions, healthcare, education, and security for IDPs in Uhogua camp. Additionally, policymakers should implement long-term strategies that ensure sustainable development and well-being

Public institutions are experiencing environments that are not only changing rapidly, but in particular, are increasingly subject to sudden irregularities Furthermore, the administrative work of various public institutions is print-based. Various documents are kept in the form of records. These records provide information on the past and present data of the students. The public institutions cannot perform administrative duties with accurate, timely, sufficient and relevant information. The deficiencies associated with storage, preservation and retrieval process are very cumbersome. Consequently, alternative methods provided by
Information and Communication Technology (ICT) is imperative. Premised on this observation, the objectives of this study were to understand how the utilization of Information and Communication Technology (ICT) has impacted the management of students’ data creation, storage and retrieval in the University of Benin, and to comprehend the factors that have constrained the application of Information and Communication Technology (ICT) in the management of students’ data. The survey research design was adopted in carrying out the study with administered questionnaires, and chi-square was used to analyze the data
gotten from the field. From this, the researcher deduced that there is a positive relationship between the application of Information and Communication Technology (ICT) and efficient management of students’ data. The university administrators should ensure the utilization of Information and Communication Technology (ICT) in the management of students’ data and measures should be put in place for the training of staff and the availability of computer devices in order to ensure efficiency in the management of students’ data.