FUEL SCARCITY AND PUBLIC SERVICE PERFORMANCE IN UNIVERSITY OF BENIN TEACHING HOSPITAL (2015-2023)

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Abstract
Fuel scarcity is a persistent challenge in many developing countries, affecting various sectors of the economy, including public service institutions. This study examines the impact of fuel scarcity on public service performance in the University of Benin Teaching Hospital (UBTH), a critical healthcare institution in Nigeria. Fuel scarcity disrupts the hospital's operations by hindering the availability of electricity and essential services, such as emergency care and medical equipment operation. This research employed a mixed method approach, combining surveys, interviews, and document analysis to investigate the multifaceted consequences of fuel scarcity on UBTH's service delivery.
The findings reveal that fuel scarcity has profound effects on UBTH's public service performance. It leads to frequent power outages, affecting medical equipment, patient care, and overall hospital functioning. Additionally, the reliance on generators during fuel shortages incurs high operational costs, diverting resources from patient care and hospital maintenance. The study also explores the coping mechanisms adopted by UBTH to mitigate the impact of fuel scarcity, including resource allocation strategies and alternative energy sources. Findings also revealed that fuel scarcity leads to power outages, delays in patient care, reduced staff productivity, and increased operational costs.
The study further highlights the hospital's dependence on fuel for generators and ambulance services, making it vulnerable during periods of scarcity. It conclude that fuel scarcity significantly hampers healthcare service delivery and public service performance. The study recommended among other thing the investment in alternative energy sources, improved fuel management policies, and infrastructural upgrades to mitigate the adverse effects of fuel shortages in UBTH public service performance.
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