DEPARTMENT OF BUSINESS ADMINISTRATION

This study examined the relationship between organizational silence and organizational citizenship behaviour (OCB) among lecturers in the University of Benin. The study sought to determine how the dimensions of organizational silence, acquiescent silence, defensive silence, prosocial silence, and supervisor silence climate influence the display of OCB among academic staff. The research was driven by concerns that silence in academic institutions may limit participation, reduce innovation, and hinder voluntary behaviours that promote institutional performance. A descriptive survey research design was adopted, and data were collected from a sample of 100 lecturers across various faculties using a structured questionnaire. Descriptive statistics (mean and standard deviation) were used to summarize responses, while Pearson correlation and multiple regression analyses were employed to test the hypotheses at a 0.05 level of significance. The results revealed that prosocial silence recorded the highest mean (M = 4.04, SD = 0.90), indicating that lecturers often withhold information for altruistic or constructive reasons, such as maintaining team harmony or protecting colleagues. Conversely, acquiescent silence (M = 2.73, SD = 1.39) and defensive silence (M = 2.88, SD = 1.10) were relatively low, suggesting that most lecturers do not remain silent out of fear or a belief that their opinions will not matter. The regression model yielded R = 0.304, R² = 0.093, F(4,91) = 2.325, p = 0.062, indicating that the combined effect of the four silence dimensions on OCB was not statistically significant. Further analysis showed that none of the individual silence dimensions significantly predicted OCB (p > 0.05), though prosocial silence exhibited a weak positive relationship (β = 0.185, p = 0.082). The correlation analysis confirmed these findings, revealing weak and statistically insignificant relationships between organizational silence dimensions and OCB. The study concludes that while organizational silence exists within the University of Benin, it does not significantly influence lecturers’ willingness to engage in citizenship behaviours such as altruism, conscientiousness, courtesy, sportsmanship, and civic virtue. The findings suggest that lecturers’ engagement in OCB is primarily driven by intrinsic motivation and professional commitment rather than silence dynamics. The study recommends that the university should continue to foster open communication channels, participative decision-making, and supportive leadership practices to sustain a positive organizational culture that encourages voluntary, extra-role behaviour among academic staff.

This study investigated the effect of leadership styles on business sustainability among SMEs in Benin City, Edo State. It aimed to evaluate the impact of transformational, transactional, and participative leadership styles on the long-term viability and operational stability of these enterprises. The research adopted a descriptive survey design, using structured questionnaires Ministered to 147 employees across four selected SMEs within the Ugbowo axis. Data analysis involved descriptive statistics, correlation, and multiple regression techniques to test relationships and hypotheses at a 0.05 significance level. The fiindings revealed that transformational leadership significantly enhanced business sustainability by promoting vision, motivation, and innovation, thus contributing to long-term growth and adaptability in SMEs. Transactional leadership played an important role in ensuring short-term stability and effective operational control but showed limited influence on sustained business growth. Participative leadership positively affected goal commitment and team involvement, though its impact was more effective when combined with transformational leadership practices. Based on these results, it was recommended that SMEs should prioritize developing transformational leadership competencies to inspire and motivate their workforce and drive innovation crucial for sustained success. Additionally, transactional leadership techniques should be integrated to maintain operational consistency and manage daily business challenges efficiently. Furthermore, fostering participative leadership by encouraging inclusive decision-making and employee engagement was advised to enhance collective responsibility and strengthen overall business sustainability

In order for Small and Medium-scale Enterprises (SMEs) to achieve their strategic objectives and maintain financial stability, effective budgeting is essential. In the context of SMEs operating in Benin City, Nigeria, this case study investigates the importance of budgeting. This study attempts to emphasize the crucial role budgeting plays in setting clear objectives, managing resources effectively, and ultimately spurring business success by looking at the experiences of several SMEs in the area. To collect information from a varied sample of SMEs, the study uses both qualitative and quantitative research approaches, including surveys and interviews. It clarifies the difficulties and advantages of budgeting procedures in Benin City's SME sector through thorough examination. The results highlight the crucial
significance of budgeting as a foundational skill. A tool for SMEs to overcome financial difficulties, improve financial performance, and realize their long-term objectives. This study also offers helpful advice and suggestions for SMEs in Benin City and beyond, highlighting the importance of strategic budgeting as a cornerstone of long-term company growth.

This study examined the association between organisational silence and job stress among lecturers at the University of Benin. It aimed to assess the level of organisational silence, identify its dominant dimensions, and evaluate the extent to which different forms of silence affect lecturers’ job-related stress. Using a descriptive and correlational research design, data were obtained from ninety-two (92) lecturers through a structured questionnaire. Organisational silence was assessed across four dimensions—acquiescent, defensive, prosocial, and supervisor silence climate—while job stress was measured in terms of workload-related stress, role conflict and ambiguity, job pressure and anxiety, and inadequate supervisor and peer support.
Descriptive results showed that organisational silence was generally low, with a grand mean of 2.67, whereas job stress was moderate, with an overall mean of 3.08. Prosocial silence (M = 4.09, SD = 0.64) emerged as the most prominent dimension, indicating that lecturers often withheld opinions for constructive reasons such as preserving collegial relationships or promoting workplace harmony. Although acquiescent and defensive silence were less common, they demonstrated stronger links with job stress. Regression analysis (R = 0.643, R² = 0.414, F = 15.343, p < 0.05) revealed that the combined dimensions of organisational silence significantly predicted job stress, with acquiescent silence (p = 0.001) and defensive silence (p = 0.005) identified as significant contributors.

The growing environmental challenges facing manufacturing firms have intensified the need for sustainable operational practices, particularly within supply chains. This study examines the influence of green supply chain practices on sustainability performance of manufacturing firms in Nigeria. Specifically, the study focuses on green procurement, eco-design, cleaner production, reverse logistics, and green distribution as key dimensions of green supply chain management. Anchored on empirical evidence from
prior studies, the research highlights how the adoption of environmentally responsible practices contributes to environmental compliance, operational efficiency, cost reduction, and competitive advantage. Findings from the reviewed literature indicate that firms implementing green procurement benefit from responsible sourcing, improved supplier relationships, and reduced environmental footprint. Eco-design practices enhance product durability, resource efficiency, and recyclability, while cleaner production significantly reduces energy consumption, emissions, and waste generation. Reverse logistics supports resource recovery and waste minimization through circular supply chain processes, and green distribution improves logistics efficiency while lowering carbon emissions. Furthermore, empirical evidence suggests that the integrated adoption of these green supply chain practices produces synergistic effects that strengthen environmental, economic, and operational sustainability. The study concludes that holistic green supply chain management is a critical driver of sustainable performance in Nigerian manufacturing firms and recommends its broader adoption to achieve long-term sustainability goals.

This study examined the relationship between organizational silence and citizenship behavior among academic staff at the University of Benin, Benin City. The study sought to determine how the dimensions of organizational silence, acquiescent silence, defensive silence, prosocial silence, and supervisor silence climate influence the display of OCB among academic staff. The research was driven by concerns that silence in academic institutions may limit participation, reduce innovation, and hinder voluntary behaviours that promote institutional performance.

A descriptive survey research design was adopted, and data were collected from a sample of 100 lecturers across various faculties using a structured questionnaire. Descriptive statistics (mean and standard deviation) were used to summarize responses, while Pearson correlation and multiple regression analyses were employed to test the hypotheses at a 0.05 level of significance. The results revealed that prosocial silence recorded the highest mean (M = 4.04, SD = 0.90), indicating that lecturers often withhold information for altruistic or constructive reasons, such as maintaining team harmony or protecting colleagues. Conversely, acquiescent silence (M = 2.73, SD = 1.39) and defensive silence (M = 2.88, SD = 1.10) were relatively low, suggesting that most lecturers do not remain silent out of fear or a belief that their opinions will not matter.
The regression model yielded R = 0.304, R² = 0.093, F(4,91) = 2.325, p = 0.062, indicating that the combined effect of the four silence dimensions on OCB was not statistically significant. Further analysis showed that none of the individual silence dimensions significantly predicted OCB (p > 0.05), though prosocial silence exhibited a weak positive relationship (β = 0.185, p = 0.082). The
correlation analysis confirmed these findings, revealing weak and statistically insignificant relationships between organizational silence dimensions and OCB.

The study concludes that while organizational silence exists within the University of Benin, it does not significantly influence lecturers’ willingness to engage in citizenship behaviours such as altruism, conscientiousness, courtesy, sportsmanship, and civic virtue. The findings suggest that lecturers’ engagement in OCB is primarily driven by intrinsic motivation and professional commitment rather than silence dynamics. The study recommends that the university should continue to foster open communication channels, participative decision-making, and supportive leadership practices to sustain a positive organizational culture that encourages voluntary, extra-role behaviour among academic staff.

This study examines the link between Ethical Work Climate (EWC) and Deviant Workplace Behavior our (DWB) in Nigerian universities, focusing on both academic and non-academic staff at the University of Benin. It analyzes how key dimensions of ethical climate—caring, rules, law and code, instrumental, and independence—shape the prevalence of deviant
behaviours, including misuse of organizational property, production-related deviance, political misconduct, and personal aggression. The findings indicate a moderate level of both ethical climate and deviant behavior our within the institution. In particular, instrumental and independence climates were identified as significant drivers of deviant workplace behaviour, implying that environments dominated by self-interest and unchecked autonomy are more susceptible to unethical conduct. In contrast, caring and rules-oriented climates were shown to reduce the incidence of deviance, highlighting the importance of formal ethical structures in guiding employee behavior our. The study advances theoretical understanding of organizational ethics within higher education and offers practical guidance for university administrators on cultivating ethical environments that reduce deviance and strengthen accountability. It recommends the adoption of robust ethical frameworks, continuous ethics training, and a balanced approach to autonomy and oversight. The paper concludes by outlining directions for future research, including comparative studies across institutions, qualitative approaches, and the exploration of moderating factors such as leadership style and organizational justice.

The purpose of this study was to find out the influence of strategic sourcing on the procurement performance of Nigerian Manufacturing companies . This study explored how key sourcing decisions, Supplier selection , Supplier development and supplier partnership influence procurement performance. The population consisted of manufacturing companies in Nigeria . For the purpose of the study primary data through the use of questionnaires was adopted. . Descriptive and inferential statistics were used in data analysis with the Statistical package SPSS being used in analysis of data. Correlation analysis using Spearman correlation coefficient techniques was used to establish the kind of relationship that existed between variables to draw key findings and inform recommendations for further research. The study concluded that if a manufacturing organization has an effective structure in place, strategic sourcing can be used to improve the performance of procurement. The study also discovered that properly selecting suppliers can reduce production costs and improve the quality of a company's output. It was suggested, in light of the findings, that Nigerian manufacturing firms enhance the way they source the raw materials used in production and regard the purchasing department as a significant department within the company. The study further recommended that suppliers be chosen based on factors such as quality, price, technical expertise, and other factors essential to the organization's operations. The study also advised businesses to offer their suppliers training if they have the resources to do so in order to foster a strong supplier base that is dedicated to the company's success. This study contributed immensely towards filling gaps in knowledge and information in the area of strategic sourcing as it related to procurement performance of Nigeria Manufacturing companies.

This study examined emotional exhaustion and deviant workplace behaviour among university lecturers, using the University of Benin and Benson Idahosa University, Benin city, Edo state. Specifically, the study aimed at ascertaining the level of emotional exhaustion, and deviant workplace behaviour among the University lecturers, while also ascertaining the linear relationship or the extent at which deviant workplace behaviour impacts on the emotional exhaustion of lecturers. The study adopted a survey research design which entail the use of structured questionnaire in obtaining responses from a study population. A total of 150 copies of questionnaire were distributed to lecturers in the selected institutions, out of which 126 were recovered and used form for the analysis. The data so obtained were analyzed using descriptive and inferential statistics; simple percentage and frequency, and mean; while the linear regression model was employed in ascertaining the relationship between the study variables. The data were analyzed via the statistical software for social sciences (SPSS) version 20. Findings obtained after due analysis of the data retrieved from the research instrument showed that; University lecturers have a high level of emotional exhaustion. They often feel emotionally drained, used up, fatigued, burned out, frustrated and stressed out from their jobs. This most times is closely associated with the nature and myriad of workloads that are encumbered with. The study therefore recommends that Universities should prioritize the mental health and well-being of their lecturers. They should establish and promote mental health programs, counselling services, and stress management workshops to help lecturers cope with emotional exhaustion. Furthermore, they should create a supportive environment where they can seek help and guidance when needed. University authorities should conduct regular assessments of lecturer workloads and ensure they are reasonable and manageable. They should consider hiring more faculty or providing additional resources to reduce the burden on lecturers.

This study analyses the relationship between the online clearance system (Independent variable) and waiting lines (dependent variable). The study employed the use of the primary data administering questionnaire to correspondents of the first year students in Faculty of Management Sciences. In order to determine the reliability and validity of the result, Method of data analysis covering descriptive statistics and inferential statistics, Measure of Operation and technical analysis. A chi-test was conducted and the interpretation and discussion of results follow.From the chi-test analysis, it could be confirmed that there exists a positive linear relationship between Student’s psychology and manual ways of registering students. The analysis also showed that there is a negative and significant relationship between Student’s psychology and delayed time of waiting. The analysis showed there exists a positive relationship between The Clearance Effectiveness and the Manual ways of registering students. The study recommends the school management should eliminate physical clearance and conduct her clearance online, alongside equipping the clearance officers’ in training that will increase their efficiency and work performance