DEPARTMENT OF BUSINESS ADMINISTRATION

This study examines the link between Ethical Work Climate (EWC) and Deviant Workplace Behavior our (DWB) in Nigerian universities, focusing on both academic and non-academic staff at the University of Benin. It analyzes how key dimensions of ethical climate—caring, rules, law and code, instrumental, and independence—shape the prevalence of deviant
behaviours, including misuse of organizational property, production-related deviance, political misconduct, and personal aggression. The findings indicate a moderate level of both ethical climate and deviant behavior our within the institution. In particular, instrumental and independence climates were identified as significant drivers of deviant workplace behaviour, implying that environments dominated by self-interest and unchecked autonomy are more susceptible to unethical conduct. In contrast, caring and rules-oriented climates were shown to reduce the incidence of deviance, highlighting the importance of formal ethical structures in guiding employee behavior our. The study advances theoretical understanding of organizational ethics within higher education and offers practical guidance for university administrators on cultivating ethical environments that reduce deviance and strengthen accountability. It recommends the adoption of robust ethical frameworks, continuous ethics training, and a balanced approach to autonomy and oversight. The paper concludes by outlining directions for future research, including comparative studies across institutions, qualitative approaches, and the exploration of moderating factors such as leadership style and organizational justice.

The purpose of this study was to find out the influence of strategic sourcing on the procurement performance of Nigerian Manufacturing companies . This study explored how key sourcing decisions, Supplier selection , Supplier development and supplier partnership influence procurement performance. The population consisted of manufacturing companies in Nigeria . For the purpose of the study primary data through the use of questionnaires was adopted. . Descriptive and inferential statistics were used in data analysis with the Statistical package SPSS being used in analysis of data. Correlation analysis using Spearman correlation coefficient techniques was used to establish the kind of relationship that existed between variables to draw key findings and inform recommendations for further research. The study concluded that if a manufacturing organization has an effective structure in place, strategic sourcing can be used to improve the performance of procurement. The study also discovered that properly selecting suppliers can reduce production costs and improve the quality of a company's output. It was suggested, in light of the findings, that Nigerian manufacturing firms enhance the way they source the raw materials used in production and regard the purchasing department as a significant department within the company. The study further recommended that suppliers be chosen based on factors such as quality, price, technical expertise, and other factors essential to the organization's operations. The study also advised businesses to offer their suppliers training if they have the resources to do so in order to foster a strong supplier base that is dedicated to the company's success. This study contributed immensely towards filling gaps in knowledge and information in the area of strategic sourcing as it related to procurement performance of Nigeria Manufacturing companies.

This study examined emotional exhaustion and deviant workplace behaviour among university lecturers, using the University of Benin and Benson Idahosa University, Benin city, Edo state. Specifically, the study aimed at ascertaining the level of emotional exhaustion, and deviant workplace behaviour among the University lecturers, while also ascertaining the linear relationship or the extent at which deviant workplace behaviour impacts on the emotional exhaustion of lecturers. The study adopted a survey research design which entail the use of structured questionnaire in obtaining responses from a study population. A total of 150 copies of questionnaire were distributed to lecturers in the selected institutions, out of which 126 were recovered and used form for the analysis. The data so obtained were analyzed using descriptive and inferential statistics; simple percentage and frequency, and mean; while the linear regression model was employed in ascertaining the relationship between the study variables. The data were analyzed via the statistical software for social sciences (SPSS) version 20. Findings obtained after due analysis of the data retrieved from the research instrument showed that; University lecturers have a high level of emotional exhaustion. They often feel emotionally drained, used up, fatigued, burned out, frustrated and stressed out from their jobs. This most times is closely associated with the nature and myriad of workloads that are encumbered with. The study therefore recommends that Universities should prioritize the mental health and well-being of their lecturers. They should establish and promote mental health programs, counselling services, and stress management workshops to help lecturers cope with emotional exhaustion. Furthermore, they should create a supportive environment where they can seek help and guidance when needed. University authorities should conduct regular assessments of lecturer workloads and ensure they are reasonable and manageable. They should consider hiring more faculty or providing additional resources to reduce the burden on lecturers.

This study analyses the relationship between the online clearance system (Independent variable) and waiting lines (dependent variable). The study employed the use of the primary data administering questionnaire to correspondents of the first year students in Faculty of Management Sciences. In order to determine the reliability and validity of the result, Method of data analysis covering descriptive statistics and inferential statistics, Measure of Operation and technical analysis. A chi-test was conducted and the interpretation and discussion of results follow.From the chi-test analysis, it could be confirmed that there exists a positive linear relationship between Student’s psychology and manual ways of registering students. The analysis also showed that there is a negative and significant relationship between Student’s psychology and delayed time of waiting. The analysis showed there exists a positive relationship between The Clearance Effectiveness and the Manual ways of registering students. The study recommends the school management should eliminate physical clearance and conduct her clearance online, alongside equipping the clearance officers’ in training that will increase their efficiency and work performance

This study examines the transformation of marketing practices from traditional approaches to digital strategies, with particular emphasis on the role of social media platforms in contemporary business environments. The research explores how technological advancements and evolving consumer behavior have shifted marketing communication from conventional channels such as print media and television to interactive, data-driven online platforms. It highlights the growing importance of social media as a strategic tool for brand promotion, customer engagement, and market research. The study further analyzes the unique features and contributions of major platforms, including Facebook and Instagram for targeted advertising, Twitter for real-time engagement, and LinkedIn for business-to-business (B2B) networking. Drawing on recent global statistics, the research underscores the extensive reach of social media, noting its rapid adoption and increasing influence on marketing outcomes. Findings suggest that social media has become indispensable for modern marketers, offering cost-effective, measurable, and highly targeted communication opportunities. The study concludes that businesses must strategically integrate social media into their marketing frameworks to remain competitive, enhance customer relationships, and achieve sustainable growth in an increasingly digitalized marketplace.

Many Small and Medium Scale Enterprises‟ (SMEs) operators make use of the social media platforms for sharing pictures of themselves in social events. Their lack of information on the influence of the social media platforms on their sales performance may be responsible for their poor adoption of social media platforms for business purpose. The study examined the relationship between social media platforms and sales performance of SMEs in Benin City. The study adopted a survey research design. The population of the study was made up of operators of SMEs in Benin City, Nigeria. The sample size was 357. Questionnaire was the main research instrument. The data were generated using Google online survey, while the data were analysed using descriptive and inferential statistics through the SPSS Version 20.0. The findings showed that social media adoption, viral marketing, and social media customer relationship management had significant relationship with sales performance. Social media search engine optimisation had a non-significant relationship with sales performance. All the social media platforms variables had positive relationship with sales performance of SMEs in Benin City.Social media adoption had the highest positive coefficient on the sales performance of SMEs in Benin City, while social search engine optimisation had the least positive coefficient on the sales performance of SMEs in Benin City. There was a moderate correlation between social media platforms and the sales performance of SMEs in Benin City. The Pearson correlation revealed that all the social media variables (social media adoption, viral marketing and social customer relationship management) had linear relationship with sales performance. It was concluded that SMEs require much efforts in social media platforms. It was recommended that the SMEs should use the social media to promote their merchandise; leverage on the benefits of viral marketing; use search engine optimisation technology to enable customers to search and see their products online; and complement physical customer relationship with the social media customer relationship management.

Thus study examines the impact of job stress on employees’ performance in tertiary institutions in Edo State,using the University of Benin as a case study. The research explores key stress factors, including workload-related stress,role ambiguity,lack of job control, and interpersonal conflicts,and assesses their effects ok employee productivity,motivation,and job satisfaction. A structured questionnaire was distributed to academic and non-academic staff with data analyzed using SPSS. Results indicate a significant negative correlation between job stress and employee performance,with excessive workload and workplace conflicts being major contributors. Employees experiencing high stress levels reported reduced efficiency,lower job satisfaction, and increased exhaustion. However coping mechanisms such as time management,supervisor support, and short breaks were found to mitigate stress effects. The study recommends organizational policies that enhance job clarity,workload balance,and supportive workenvironments to improve employee well-being and productivity.