PERFORMANCE IN TERTIARY

JOB STRESS AND EMPLOYEES’ PERFORMANCE IN TERTIARY INSTITUTIONS IN EDO STATE

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Abstract
Thus study examines the impact of job stress on employees’ performance in tertiary institutions in Edo State,using the University of Benin as a case study. The research explores key stress factors, including workload-related stress,role ambiguity,lack of job control, and interpersonal conflicts,and assesses their effects ok employee productivity,motivation,and job satisfaction. A structured questionnaire was distributed to academic and non-academic staff with data analyzed using SPSS. Results indicate a significant negative correlation between job stress and employee performance,with excessive workload and workplace conflicts being major contributors. Employees experiencing high stress levels reported reduced efficiency,lower job satisfaction, and increased exhaustion. However coping mechanisms such as time management,supervisor support, and short breaks were found to mitigate stress effects. The study recommends organizational policies that enhance job clarity,workload balance,and supportive workenvironments to improve employee well-being and productivity.
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