COMMUNICATION

EMPLOYEE RELATIONS AND EMPLOYEE PRODUCTIVITY

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Abstract
This study examined the relationship between employee relations and employee productivity in the hotel industry. A questionnaire was administered to a sample of 70 hotel employees to assess various aspects of employee relations, including communication, teamwork, management support, and recognition/rewards. Employees also provided self-report of their own productivity. Quantitative analysis revealed several significant positive correlations between measures of employee relations and employee productivity. In particular, perceptions of open communication, strong teamwork, and adequate management support were all
associated with higher levels of self-reported employee productivity. The findings suggest that investing in initiatives to improve employee relations within hotels may have tangible benefits in terms of boosting employee output and performance. Implications for hotel management practices are discussed, along with limitations of the study and directions for future research
Supervisor(s)
co-supervisor

CYBERSECURITY RISK ASSESSMENT AND COMMUNICATION IN ORGANIZATIONS

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In the digital era, the role of non-technical users in ensuring cybersecurity has become increasingly critical. This research project delves into the multifaceted domain of enhancing cybersecurity awareness among individuals without technical backgrounds. The primary objective is to conduct a comprehensive study that evaluates the current state of cybersecurity awareness among non-technical users and proposes effective strategies for improvement. The study will adopt a mixed-methods approach, combining surveys, interviews, and behavioral observations to assess the existing level of cybersecurity awareness among the target demographic. Special attention will be given to understanding common misconceptions, areas of vulnerability, and the impact of individual behaviors on overall cybersecurity posture. Furthermore, the research will explore the efficacy of various educational interventions, including workshops, training modules, and awareness campaigns, in enhancing cybersecurity knowledge and practices among non-technical users. The project aims to identify the most effective methods for imparting cybersecurity concepts in an accessible and engaging manner. The anticipated outcome of this research is a set of evidence-based recommendations for organizations and educational institutions to design and implement tailored cybersecurity awareness programs. By bridging the gap between technical intricacies and everyday user experiences, this study seeks to contribute to a safer digital environment for all individuals, regardless of their technical expertise
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co-supervisor

INTERVENTION IN COMMUNICATION FOR THE DEVELOPMENT OF RURAL COMMUNITIES, A CASE STUDY OF OREDO LOCAL GOVERNMENT

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In this discourse, the relevane of building Development Communication intervention on establish models of communication ot achieve maximum benefits from such intervention is highlighted. It borrowed from posiont of communication models such as the objective or transmission model. Subjective or receiver-oriented model and the social network or negotiation model. Important considerations to make the most of Development Communication interventions are also x-rayed. This include among others sing development communication as participatory tool for agriculture nad rural development, seeing it as worthwhile venture and not mere megaphone of development interventions, its usefulness for varied development intervention an seeking the service of trained development communication specialists
Supervisor(s)
co-supervisor

INTERVENTION IN COMMUNICATION FOR THE DEVELOPMENT OF RURAL COMMUNITIES, A CASE STUDY OF OREDO LOCAL GOVERNMENT

Author(s)
Faculty
Year of Publication
Publication Type
Abstract
In this discourse, the relevane of building Development Communication intervention on establish models of communication ot achieve maximum benefits from such intervention is highlighted. It borrowed from posiont of communication models such as the objective or transmission model. Subjective or receiver-oriented model and the social network or negotiation model. Important considerations to make the most of Development Communication interventions are also x-rayed. This include among others sing development communication as participatory tool for agriculture nad rural development, seeing it as worthwhile venture and not mere megaphone of development interventions, its usefulness for varied development intervention an seeking the service of trained development communication specialists,
Supervisor(s)
co-supervisor

ADOPTION OF INFORMATION COMMUNICATION TECHNOLOGY (ICT) AND BUSINESS PERFORMANCE: AN INVESTIGATIVE STUDY ON SELECTED SMEs IN BENIN CITY

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upload
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Abstract
on the business performance of Small and Medium-sized Enterprises (SMEs) in the context of the COVID-19 pandemic. To address its objectives, the research formulated four research questions, four objectives, and two hypotheses. A sample of 100 respondents was surveyed using questionnaires. Data analysis was conducted using SPSS version 20.0 and Eviews 10, with descriptive statistics presenting the results and regression tests assessing the research hypotheses. The findings highlighted the substantial influence of ICT adoption on SMEs' business performance during the COVID-19 crisis. Various ICT tools were adopted, including telecommuting options, virtual communication platforms, cloud computing, CRM software, and e-commerce platforms. Regression analysis confirmed the positive relationship between ICT adoption and improved business performance. However, SMEs encountered challenges during this transition, such as limited internet access, financial constraints, power outages, inadequate employee technical skills, and a lack of awareness regarding ICT benefits. Notably, the study revealed that while resources and technological capability significantly influenced ICT adoption, perceived usefulness did not. The study recommends several actions based on these findings. Businesses should promote the use of ICT tools to enhance productivity, particularly during crises. Efforts should focus on improving internet infrastructure and affordability for SMEs, with a stronger allocation of resources toward ICT adoption and employee skill development. Comprehensive awareness programs should educate stakeholders on ICT benefits, and businesses should prioritize resource allocation and technological capability enhancement for successful ICT adoption. These recommendations can help SMEs leverage ICT effectively for sustained business performance.
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co-supervisor

IMPACT OF INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) IN QUALITY MANAGEMENT IN HIGHER INSTITUTIONS OF LEARNING IN NIGERIA

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This study investigated the Impact of Facilities Utilization on Motivation of Student Learning in Ikpoba-Okha Local Government Area with a case of Army Day Secondary School, Ikpoba Hill, Benin City. Five research questions were raised and answered The research employed a survey research. The population of the study comprised 301,447 inhabitants of various villages and towns of Ikpoba Okha Local Government Area in Edo South Senatorial District. The research instrument titled “Impact of Facilities Utilization on Motivation of Student Learning” was used for the collection of data for this study. The instrument carried questions for oral interviews and brainstorming. The instruments were scrutinized by the research supervisor and validated by an expert in measurement and evaluation in the Faculty of Education University of Benin, Benin City. The instruments were not subjected to reliability test because they 13contained items for oral questions, brainstorming, interviews and surfing the internet. The findings of the revealed It was revealed that the findings on working environment in the Army Day Secondary School, Ikpoba Hill, Benin City was found to be very deplorable at the time of this research. It was found that the inside and outside view of classroom blocks were badly damaged by students. Especially when they engage in fighting between students of Western Boys Secondary School and Army Day Secondary School, Ikpoba Hill, Benin City. Moreover, it was found that there is no access to Army Day Secondary School, Ikpoba Hill, Benin City. Both staff and students have to manage to pass through alternative pathway at the back of the school buildings because the former road which has the security post was blocked by erosion. Furthermore, the study also discovered It was found that students hardly settle comfortably in their classrooms due to dilapidation. Hence, they have opportunity to troop out to Lucky Way Road across to Western Boys Secondary 14 School to engage in fighting and destruction of property. Sometimes they stone passerby and moving vehicles with reckless abandon. It was also found that the school authorities were overwhelmed by indiscipline of the student in this school in 2022. It was compelled to close down and moved JSS1 to JSS 3 to Army Children School Located within the Army Barracks. Based on the findings of the study it was be concluded that there is Impact of facilities utilization on motivation of student learning in Ikpoba-Okha Local Government Area especially in Army Day Secondary School, Ikpoba Hill, Benin City in Edo South Senatorial District which was studied. The school environment inundated with antiquated facilities could not motivate students to settle down and learn. Rather, they were prune to misbehaviours. It was recommended that there should be parameter fencing of this secondary school to ensure control; the environment of the school should be made conducive for teaching and learning; the Nigerian Army should ensure the provision of access roads to the school.
Supervisor(s)
co-supervisor