FACULTY OF COMPUTING

This project addresses the inefficiencies inherent in the manual appointment scheduling system at the University of Benin Health Centre, characterized by long waiting times, overcrowding, and poor data management. The study aimed to develop a centralized, web-based hospital appointment management system to enhance operational efficiency and patient access. The solution was designed using a three-tier client-server architecture and UML modeling (Use Case, Class, Activity, and Sequence diagrams) to define the clear interactions between Patients, Doctors, and Administrators. Implementation utilized PHP, MySQL, and Bootstrap to deliver a secure, responsive platform. Key functionalities include real-time appointment booking, doctor profile management, administrator approval/cancellation. Testing and evaluation confirmed the system's robustness and its successful fulfillment of all functional requirements. In conclusion, the developed system successfully digitizes the entire appointment workflow, significantly reducing administrative burdens and patient waiting times, thereby improving the overall quality of healthcare service delivery. Future recommendations include integration with external hospital systems, SMS reminders and advanced security features.

This study examines the degree to which digital identity systems have enhanced access to public services in Nigeria. In recent years, initiatives such as the National Identification Number (NIN), Bank Verification Number (BVN), and digital voter registration platforms have been introduced to improve identification, reduce fraud, and streamline service delivery. Despite these developments, many Nigerians still experience delays, verification challenges, and limited access to essential services. This study, therefore, investigates the level of awareness, usage, benefits, and challenges associated with digital identity systems. A quantitative research design was adopted, and data were collected using a structured
questionnaire administered to 100 respondents across different sectors, including banking, education, health, and government services. Data was analyzed using descriptive statistics
such as frequency and percentage distribution. The findings revealed that a majority of respondents have registered for at least one digital identity and frequently use it for accessing services such as account verification, SIM registration, and online transactions. The results further show that digital identity has improved service delivery by reducing manual processes, enhancing security, and increasing convenience. However, challenges such as network failures, long enrollment queues, data errors, and system downtime still limit efficiency. The study concludes that digital identity systems play a significant role in improving access to public services, but greater investment in infrastructure, public awareness, and system integration is required. It recommends improved government funding, periodic system upgrades, and better data management policies to enhance effectiveness and public trust.

Incidents of social injustice, including discrimination, harassment, and unfair treatment, are common in Nigerian tertiary institutions but are often underreported due to fear of retaliation, lack of confidentiality, or inadequate reporting mechanisms. This project presents the development of the SpeakUp App, a web-based platform designed to enable students to report social injustices securely, anonymously, and efficiently. Data for this study was collected via a structured survey administered to students, providing insights into the challenges they face in reporting incidents and their expectations from a reporting system. The system incorporates features for submitting incident reports, attaching evidence, tracking report status, and providing administrative oversight, ensuring complaints are managed effectively while protecting user privacy. Developed using Django for the backend and ReactJS for the frontend, the application leverages Django’s security framework and a responsive, user-friendly interface. Survey findings informed the design, and system testing confirmed usability and reliability. The results indicate that the SpeakUp App can significantly improve the reporting and management of social injustice incidents, empowering students and promoting fairness within academic environments.

This project presents the design and development of a simulated Transaction Verification and Reversal Request Model for Nigerian’s mobile payment systems. It aims to reduce mistaken money transfers and improve user rust by combining two key components: The Verify- HoldConfirm (VHC) Model, which prevents transaction errors through smart verification errors through smart verification and timed holds, and the Mistaken Transfer Protocol (MTP), which enables quick and automated reversal of incorrect payments. The system was implemented as a mobile application using React Native and SQLite, and tested with real users to evaluate usability and performance. Results show that the model effectively reduces transaction errors, improves recovery sped, and increases user confidence in mobile transfers. This research contributes to Nigeria’s financial technology growth by offering a practical, user-friendly, and secure framework for mobile transaction management.

The John Harris Library at the University of Benin serves as a vital academic resource hub, yet its outdated Library Management System (LMS) significantly hinders operational efficiency and user satisfaction. The current system relies heavily on manual processes, lacks mobile accessibility, offers limited integration with university authentication systems, resulting in slow resource retrieval, user frustration, and reduced library engagement. This project addresses these challenges through the design and implementation of an enhanced web-based Library Management System designed to modernize library operations and improve the overall user experience. The proposed system leverages modern web technologies including Django REST Framework for
backend operations, React with TypeScript for a responsive frontend interface, and PostgreSQL for robust data management. Core innovations include automated cataloguing and circulation processes, an intuitive user interface with advanced search capabilities, secure role-based authentication integrated with university Single Sign-On (SSO) systems, comprehensive mobile and web accessibility across devices, and real-time analytics for data-driven decision-making. By automating routine tasks such as resource tracking, the system significantly reduces manual workload for library staff while simultaneously improving service delivery speed and accuracy. This project demonstrates that strategic application of modern software engineering principles and web technologies can effectively transform traditional library operations into dynamic, usercentric services.

This study presents the design and development of a Service Marketplace for Artisans and Craftsmen in Nigeria, addressing challenges faced by informal sector workers in accessing digital job opportunities. The platform enables artisans to register, create profiles, showcase skills, and connect with clients. Key features include user authentication, job posting, location-based matching, ratings and reviews, and secure payment integration. The system was developed using modern web technologies and evaluated through usability testing and user feedback. Findings revealed that the platform enhanced artisan visibility and facilitated efficient client-artisan matching. However, challenges related to digital literacy and payment integration were identified. The study concludes that a well-designed service marketplace can improve employment opportunities for Nigerian artisans and contribute to informal economy formalization.

Data travels over networks as invisible packets in today's digital world, and comprehending this process is essential, particularly when addressing problems like latency, congestion, orsecurity risks. This study investigates how we can track and analyse this data in real time using Wireshark, a potent network protocol analyser. We illustrate how deep packet inspection aids in detecting anomalies and resolving performance issues by recording and analysing protocols such as TCP and HTTP. This analysis demonstrates the importance of packet capture as a tool for efficient network administration and cybersecurity.

This project focuses on designing and developing a comprehensive web-based daycare management system aimed at addressing the operational inefficiencies and administrative challenges faced by modern daycare centers. The system provides an integrated digital platform that automates critical tasks including attendance tracking, billing and payment management, scheduling of daily activities, staff management, and real-time communication between parents and daycare providers. Through intuitive user interfaces accessible to both staff and parents, the platform enhances transparency, improves record-keeping accuracy, and enables more effective monitoring of children's activities, health records, and safety incidents throughout their time at the daycare center. The study employs a systematic approach involving analysis of traditional manual management methods, identification of key operational challenges, and development of automated solutions that streamline administrative functions while maintaining focus on quality child care. Key features include real-time attendance recording with automated parent notifications, integrated billing systems for online payment processing and financial tracking, comprehensive child health
and safety monitoring modules, enhanced parent-staff communication channels for sharing updates and alerts, and user-friendly interfaces designed for accessibility by non-technical users. By automating routine administrative tasks, the system reduces human error, saves staff time, and allows caregivers to dedicate more attention to direct child supervision and developmental activities

Time series data consists of information collected over time, often at regular intervals, which can quickly accumulate in large volumes. To analyze and present this data effectively, it needs to be stored in a way that is easy to access. Database Management Systems (DBMSs) are commonly used for this purpose. There are various types of DBMSs, each with distinct advantages and disadvantages that involves different trade-offs regarding their features. In this study, we compare the performance of two different DBMSs for managing time series data. The first is PostgreSQL, a widely used relational DBMS enhanced by the Timescale DB extension designed for time series. The second is Mongo DB, a leading NoSQL system that offers built-in support for time series data. Investigation was made to ascertain which of these DBMS is better suited for time series data by analyzing their query execution times. Two databases were setup using sample time series dataspecifically, publicly available weather. A series of test queries were conducted simulate real world scenarios and measure their execution times The results are analyzed on a query-by-query basis to highlight performance between two systems, with PostgreSQL outperforming MongoDB on some queries (by over two orders of magnitude) while MongoDB was faster on others (by more than 30 times in one case). It was concluded that certain queries and their related real-world applications may favor one DBMS over the other, based on how well the query structure aligns with the system’s strength. Additional factor was discussed that may affect each DBMSs query execution efficiency and consider potential improvements.

The safety of students in tertiary institutions is a major concern, especially during emergency situations that require quick reporting and response. At the University of Benin, existing emergency reporting methods are largely manual and fragmented, often resulting in delayed responses and poor coordination among emergency units. This study focuses on the design and implementation of an Emergency Reporting and Response System for students of the University of Benin. The proposed system provides a centralized platform that allows students to report emergencies such as medical, security, fire, and accident-related incidents. Once a report is submitted, the system automatically notifies the appropriate emergency response units and enables responders to update the status of the incident. Students also receive feedback on the progress and resolution of reported emergencies. The system includes administrative features for user management and report generation to support monitoring and decision-making. The implementation of the system demonstrates improved communication, faster response coordination, and enhanced campus safety. This study contributes to the use of information technology in improving emergency management within university environments.