EMPLOYEES

THE IMPACT OF TRAINING AND DEVELOPMENT ON EMPLOYEES PERFORMANCE: A CASE STUDY OF THE UNIVERSITY OF BENIN, BENIN CITY.

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Abstract
his study focused on assessing the impact of training and development on employee performance, using the University of Benin as a case study. The objectives were to examine the roles of training and development in achieving organizational goals related to worker efficiency, effectiveness, social and psychological well-being, and the potential for changing attitudes towards work. The choice of the University of Benin was based on its extensive training and development opportunities, particularly for academic staff. The research employed both primary and secondary data collection methods. The study concluded that training and career development yield numerous benefits, including increased productivity, enhanced morale, improved profitability, optimized resource utilization, and reduced accidents. Scientific analysis revealed a strong positive relationship between training and productivity, indicating that employees acquire job skills effectively and contribute to organizational objectives. However, no statistically significant relationship was found between staff training and factors such as job satisfaction, promotion, or career advancement. Nevertheless, training serves as a motivating force, fostering positive attitudes towards the organization, better job adjustment, commitment, and potential for career growth. Based on the findings, it is recommended that effective training programs should be meticulously planned and structured, preferably under the guidance of trained experts. Organizations, including the University of Benin, should consider relevant information when developing tailored training programs that meet their specific needs. Establishing a well-defined training policy aligned with modern organizational requirements is crucial, with diligent implementation. Employee training should be based on accurate assessment systems and methods to identify training needs. The majority of respondents emphasized the importance of ongoing, job-relevant training. It is essential to ensure fairness and meritocracy in selecting trainees, providing equal access to training opportunities for all workers rather than a privileged few. To motivate employees, the management of the University of Benin and other organizations should complement training initiatives with additional benefits, such as promotions, higher salaries, and increased responsibilities, aimed at maximizing staff output. Lastly, allocating sufficient funds to support the training officer's duties, including staff training, is recommended for the University of Benin.
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