EMPLOYEES

This study examined the influence of work-life balance on employees' job satisfaction within the Nigerian banking sector in Benin City. The research was motivated by the increasing demands of banking jobs, which often require employees to manage challenging work schedules alongside personal and family responsibilities. The study aimed to determine how work-life balance practices affect employees' satisfaction with their jobs and overall workplace experience. A descriptive survey research design was adopted, and data were collected from employees of selected commercial banks in Benin City through structured questionnaires. The findings revealed that effective work-life balance initiatives, such as flexible work arrangements, manageable workloads, and supportive organizational policies, contribute positively to employees' job satisfaction. The study further established that employees who experience a healthy balance between their professional and personal lives tend to demonstrate higher levels of motivation, commitment, and productivity. Conversely, poor work-life balance was found to increase stress levels and reduce job satisfaction. Based on the findings, the study recommends that bank management should implement and strengthen work-life balance policies to enhance employee well-being and organizational performance. The study concludes that work-life balance is a significant determinant of job satisfaction among employees in the Nigerian banking sector.

This study explores the role of employee-management relations in conflict resolution at Precious Palm Royal Hotel. The primary aim of the research was to assess how the quality of employee- management interactions influences the effectiveness of conflict resolution strategies within the hotel. A mixed-method approach was employed, combining both quantitative and qualitative data collection techniques. A total of 80 respondents participated in the study, and data was collected using a structured questionnaire. The findings reveal that positive employee- management relations significantly enhance conflict resolution effectiveness, with employees reporting that formal conflict resolution policies and employee involvement in decision-making positively influence conflict outcomes. Training and development programmes were found to be effective in improving employees' conflict management skills and fostering a harmonious workplace atmosphere. However, while most employees agreed that current training initiatives were beneficial, there were suggestions for improving the sufficiency of the training programs, particularly in addressing specific conflict scenarios. The study concludes that strong employee- management relations, along with effective training and active employee participation in decision-making, are crucial factors in successful conflict resolution. Based on the findings, recommendations include strengthening employee-management relations, enhancing training programs, and increasing employee involvement in decision-making processes. Suggestions for future research include investigating the long-term effects of improved employee-management relations on organizational performance and exploring best practices for conflict resolution in different industries.