PARTIAL FULFILMENT

The purpose of this study was to explore the impact of technology on efficiency in the management of health insurance claims. The research and discussions were guided by the specific objectives of the study which are: the capacity of health insurance companies to adopt technology in claims management; resource benefits resulting from implementing technology in claims management; the adoption and implementation strategies of implementing technology in claims management. A thematic analysis approach was employed in analyzing the qualitative data obtained from the field through in-depth interviews between January 2017 and August 2023. A total of fifteen (15) participants were purposively selected from three (3) health insurance organizations in Delta state, Nigeria, using structured interview guide. Result revealed that adopting and implementing technology in the claims management process facilitates timely processing and reimbursement of claims by health insurance companies and reduction of administrative and medical cost. Organizational scope, knowledge and awareness of available
advanced technology for claims management as well as financial capacity of the health insurance organizations are key enablers for the adoption of technology for claims management. Participatory decision-making and regular training of staff were also key factors in the implementation of advanced technology in the claims management process. Among the recommendations from this study is the need for the National Health Insurance Act (NHIA) to take measures that will boost national adoption of technology in claim processing by health insurance companies in view of the numerous benefits

In the face of rapid urbanization and industrial growth, town planning laws have become essential in addressing environmental pollution in Nigeria. As the country continues to experience a surge in population and infrastructural development, pollution from industries, waste, and inadequate urban planning has escalated, posing significant risks to public health and the environment. Town planning laws are pivotal in regulating how cities and towns are structured, ensuring that environmental protection is prioritized in the design and development of urban spaces. Nigeria, like many other nations, has recognized the importance of establishing strong legal frameworks to tackle environmental pollution resulting from urbanization. The need
for effective town planning regulations stems from the growing concern over environmental degradation caused by unregulated urban sprawl, improper waste disposal, and industrial emissions. These issues have led to various environmental challenges, including air and water pollution, flooding, traffic congestion, recurrent building collapses etc. To address these challenges, various town planning laws have been enacted, including the Nigerian Urban and Regional Planning Law, the Environmental Impact Assessment (EIA) Act National Environmental Standards and Regulations Agency(NESREA) Act, and other regulatory measures. However, the enforcement of these laws has often been inadequate, leading to concerns about their effectiveness in combating pollution. This research will explore the legal framework established by Nigeria’s town planning laws, focusing ontheir significance in managing environmental pollution. It will assess the rights and responsibilities of individuals, businesses, and government agencies in ensuring compliance with these laws, as well as the role of regulatory bodies in monitoring and enforcing them. This research will also examine town planning systems in the UK and USA with a view to drawing insightful lessons from these jurisdictions who are known for their properly structured town planning system