DIGITAL TRANSFORMATION AND ITS IMPACT ON ORGANIZATIONAL PERFORMANCE: A CASE STUDY OF THE FEDERAL INLAND REVENUE SERVICE (FIRS), BENIN CITY, EDO STATE
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Abstract
The provision of social services is a development strategy, while community participation is one of the methods of achieving this objective, thus, the two concepts can be conceived together as community development. The United Nations defined community development “as the process by which the efforts of the people themselves are united with those of governmental authorities to improve the economic, social and cultural condition of communities, to integrate these communities into the life of the nation and to enable them to contribute fully to national progress” (United nations, 1963). This complex process therefore, consists of two essential element
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