Organizational Performance

DIGITAL TRANSFORMATION AND ITS IMPACT ON ORGANIZATIONAL PERFORMANCE: A CASE STUDY OF THE FEDERAL INLAND REVENUE SERVICE (FIRS), BENIN CITY, EDO STATE

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The provision of social services is a development strategy, while community participation is one of the methods of achieving this objective, thus, the two concepts can be conceived together as community development. The United Nations defined community development “as the process by which the efforts of the people themselves are united with those of governmental authorities to improve the economic, social and cultural condition of communities, to integrate these communities into the life of the nation and to enable them to contribute fully to national progress” (United nations, 1963). This complex process therefore, consists of two essential element
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EMPLOYEE COMMITMENT AND ORGANISATIONAL PERFORMANCE (A CASES STUDY OF CHICKEN REPUBLIC, BENIN CITY, EDO STATE)

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The aim of this study was designed to examine employee commitment and organisational performance. To guide the study, three research questions were raised which are outlined thus: What is the impact of affective commitment on organisational performance? How does normative commitment affect organisational performance? How does continuous
commitment affect organisational Performance? The study adopted survey research design because the sampled elements and the variables under investigation were observed without any attempt to control or manipulate them
from these three research questions, 15 items were raised in the questionnaire together with the data for this study and the questionnaire was subject to Cronbach alpha method of testing and a coefficient of 0.75 was obtained. The descriptive survey research design was used for this study. The population of this study comprised Chicken republic Staff in Benin City. The findings from the study revealed that majority of the respondents agreed that organisational commitment creates an impact among the workers of chicken republic. It was shown that the respondents strongly agreed that staff motivation aids commitment. It was seen that job satisfaction enhances commitment. It is recommended that the management of companies are advised to hire employees who are likely to become linked to the organisation. The organisation must exhibit a high level of commitment to its employees. If employees are concerned about losing their jobs, there is very little likelihood of high level of employees’ commitment.
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