Non-academic Staffs in Management Science,

Determinants of Effective Leadership Style and Employment Engagement: AnInvestigation on Non-academic Staffs in Management Science, University of Benin.

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Abstract
This study investigated the impact of factors of leadership style on the engagement of non- academic staf at the University of Benin yielded. The study targeted a sample of fifty-two(52) respondents, in which a total of 52 questionnaires were distributed and a total of fifty (50) questionnaires was filled, retrieved, cleaned and used for this study. The data collected was analyzed using SPSS version 20.0 and descriptive statistics was used to present the results while regression test was employed to make findings on the research hypotheses. Notably, while economic factors and intended goals both showed a positive correlation with employee engagement, their ef ects were found to be statistically insignificant. In contrast, leaders' communication skills and emotional intelligence emerged as significant drivers of employee engagement. Based on these findings, the following recommendation were made that: the institution’s management should prioritize leadership training on soft skills as doing so would bolster leaders' ability to communicate ef ectively and enhance their emotional understanding and empathy; incentive structures should be redefined by considering a mix of non-tangiblebenefits that might cater to emotional and interpersonal aspects of job satisfaction and engagement; clear and collaborative goals should be set; open communication channels should be fostered in institution; the institution should implement emotional intelligence assessments which can inform recruitment decisions, highlight areas for improvement, and guide personalized training and development interventions; and adoption of continuous feedback loop.
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