PALMER FAVOUR RUTH

This study assessed the patient perception and satisfaction with nursing care in a Primary Health Care Centre in Benin City. A descriptive cross-sectional design was employed and a sample of 150 patients was selected using a non-probability convenient sampling technique. Data were collected through a structured questionnaire. The collected data were analysed using SPSS version 24.0 employing descriptive statistics and chi-square to analyse the collected data. The findings revealed there is a significant relationship between patients’ perceptions and their satisfaction with nursing care in a primary health care centre in Benin City. The study concluded that understanding patient perceptions and satisfaction within this context is critical for
identifying gaps in nursing care delivery and developing strategies to improve service quality. The study further suggested that in-depth qualitative studies, such as interviews or focus groups, can provide deeper insights into the personal experiences, expectations, and cultural factors influencing patient satisfaction