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This study examined Non-Financial Incentives and Employee Productivity in the Banking Sector: A Case Study of Selected Banks in Benin City. The research aimed to assess the impact of non-financial incentives such as recognition, career development, job security, training opportunities, and conducive work environments on employees’ productivity levels. A descriptive survey research design was adopted, involving 245 respondents drawn from staff of selected commercial banks in Benin City. Data were collected through structured questionnaires and analyzed using descriptive statistics (mean and standard deviation) and regression analysis to determine the influence of non-financial incentives on employee productivity. The findings revealed that non-financial incentives significantly enhance employee productivity in the banking sector (β = +0.420, p = 0.001). Specifically, recognition and appreciation of employees’ efforts were found to positively influence motivation and performance (β = +0.310, p = 0.003). Opportunities for career advancement and professional development also had a strong positive effect on productivity (β = +0.275, p = 0.005), while a supportive and comfortable work environment improved job
satisfaction and organizational commitment (β = +0.290, p = 0.004). The combined effect of non-financial incentives explained 62% of the variation in employee productivity (R² = 0.62, p = 0.000). The study concludes that non-financial incentives play a vital role in enhancing employee motivation, commitment, and overall productivity within the banking sector.It recommends that management of commercial banks should place greater emphasis on non-monetary reward systems, foster continuous career development programs, and promote a healthy organizational climate. Furthermore, policies aimed at improving job satisfaction, recognition, and participatory decision-making should be strengthened to sustain high performance and employee retention in the banking industry.
satisfaction and organizational commitment (β = +0.290, p = 0.004). The combined effect of non-financial incentives explained 62% of the variation in employee productivity (R² = 0.62, p = 0.000). The study concludes that non-financial incentives play a vital role in enhancing employee motivation, commitment, and overall productivity within the banking sector.It recommends that management of commercial banks should place greater emphasis on non-monetary reward systems, foster continuous career development programs, and promote a healthy organizational climate. Furthermore, policies aimed at improving job satisfaction, recognition, and participatory decision-making should be strengthened to sustain high performance and employee retention in the banking industry.
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