CHALLENGES COLLECTION DEVELOPMENT ITS EFFECT ON SERVICES TO LIBRARY USERS: A CASE STUDY JOHN HARRIS LIBRARY

CHALLENGES OF COLLECTION DEVELOPMENT AND ITS EFFECT ON SERVICES TO LIBRARY USERS: A CASE STUDY OF JOHN HARRIS LIBRARY,

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Abstract
This study investigated the challenges of collection development and its effect on services to library users: a case study of John Harris Library, University of Benin, Edo State. Five research questions were developed to direct the researcher in achieving the study's goal. 45
librarians from the John Harris library at the University of Benin made up the sample population, and the inquiry used a descriptive survey research design. 45 librarians made up the sample using a proportionate random sampling method. Relevant information was gathered from the sample by direct interaction and distribution of copies of a questionnaire created by researchers about the difficulties of collection development and how they affect library user services (CCDESLUQ). Tables were used to present the data collected, and mean-based descriptive statistics were used to analyze them. The threshold for making decisions was a mean score of 2.5 on the criterion. The results of the analysis of the dada show that the John Harris Library's collection development policies are acquisition and implementation, collection and borrowing, reference, and selection policies; the process includes consideration of user needs, careful selection of importations, weeding of materials (information), and materials ordered are being received and checked at the library during collection development; the challenges of collection development are high; and finally, the findings show that the library's collection development policy is acquisition and implementation. Some of the repercussions include students performing poorly academically, poor and ineffective service delivery, environmental congestion for library users, and inadequate appraisal of items by library users. 9
The findings led to some recommendations, such as the following: All stakeholders should be involved in the collection development process; more librarians and experts in the field of library and informational services should be hired to reduce the workload for the existing librarians; adequate funding funding for the library should be provided for effective planning and implementation of collection development policies; and deficiencies in adequate facilities in the library should be addressed.
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