NIGERIAN HEALTH SECTOR

This study examined the role of emotional intelligence and work-life balance on employees’ performance in the Nigerian health sector. The objectives of this study were to evaluate the impact of workplace support systems on employee performance in the Nigerian health sector; identify the impact of emotional intelligence (self- awareness) on employee performance in the Nigerian health sector; and determine the impact of work life balance on employee performance in the Nigerian health sector. The study employed a cross-sectional survey which used random sampling technique to select 295 respondents as the sample size. The data for the study was analyzed using the Statistical Package for Social Sciences (SPSS 22.0) version, while frequency, simple percentage test and regression test was used for the study test. The findings from the study revealed that there is a significant relationship between work place support systems and employees’ performance in the Nigerian health sector, Benin City; there is a significant relationship between emotional intelligence and employees’ performance in the Nigerian health sector, Benin City, and there is a significant relationship between work-life balance and employees’ performance in the Nigerian health sector, Benin City. It was then recommended that management in the Nigerian health sector should review the organization’s support system, and supervisors should always support their employees, as this will in-turn influence their performance in the work place; management in the Nigerian health sector should grant employees work autonomy when performing their job, as this will significantly influence their performance; there is need to create an enable and conducive work environment in the Nigerian health sector to improve employees’ performance in the health sector; the Nigerian health sector should offer more flexible hours of working arrangements to improve work-life balance of its employees; the Nigerian health sector should do more in creating a healthy work environment and flexibility in tasks to promote a healthy work-life balance among its employees and the Nigerian health sector should provide more trainings, support and other resources to improve the work-life balance of its employees.