WORKPLACE

WORKPLACE BULLYING AND EMPLOYEE PERFORMANCE

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Abstract
Workplace bullying has emerged as a critical issue affecting employee performance in various sectors, including healthcare. This study examines the prevalence of workplace bullying among healthcare professionals in Benin City, Edo State, Nigeria, and its impact on employee performance. The research employs a quantitative approach, utilizing a structured questionnaire distributed to 365 healthcare employees across public and private healthcare institutions. Data analysis was conducted using descriptive and inferential statistical techniques to determine the extent and consequences of workplace bullying on job performance, morale, and employee retention. The findings reveal that workplace bullying is a widespread issue in the healthcare sector, with verbal abuse, unfair criticism, excessive workload, exclusion, and physical intimidation being the most common forms. The study further establishes that workplace bullying significantly affects employees' ability to perform their tasks effectively, lowers morale, and contributes to high turnover intentions. Additionally, the research indicates that despite the existence of management policies, many employees believe that workplace bullying is inadequately addressed in their institutions. Based on these findings, the study recommends the implementation of stronger anti- bullying policies, enhanced management intervention strategies, and increased employee awareness programs to mitigate the negative effects of workplace bullying. By fostering a healthier work environment, healthcare institutions can improve employee performance, job satisfaction, and overall service delivery
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