product differentiation

PRODUCT DIFFERENTIATION STRATEGY AND SALES PERFORMANCE OF CLOSEUP TOOTHPASTE IN BENIN CITY

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Abstract
This study investigates the impact of product differentiation strategies on the sales performance of Closeup toothpaste in the University of Benin, Edo State, Benin City. The research aimed to assess how unique product features, promotional strategies, packaging design, and sustainability initiatives influence consumer purchasing decisions and drive sales growth. A descriptive survey research design was employed, with data collected through structured questionnaires distributed to a sample of students from the University of Benin. The data were analyzed using descriptive statistics, Analysis of Variance (ANOVA), and Independent Sample T-tests. The findings revealed that Closeup's unique product features, such as freshness sensation and whitening effects, significantly influenced consumer preferences. Gender and age were found to have a notable impact on consumer responsiveness to product differentiation strategies, while marital status did not. Additionally, promotional differentiation through digital marketing campaigns and influencer partnerships effectively attracted younger demographics. Packaging design also played a crucial role in enhancing product visibility and appeal, while sustainability-focused initiatives, such as eco-friendly packaging and fluoride-free formulations, resonated with health- conscious consumers. Based on these findings, it is recommended that Closeup continuously innovate its product features, intensify digital marketing efforts, and enhance packaging designs to cater to diverse consumer preferences. Furthermore, the brand should introduce personalized product variations and prioritize sustainability initiatives to maintain a competitive edge and improve sales performance. This study contributes to the growing body of knowledge on product differentiation strategies and provides valuable insights for marketers aiming to enhance sales performance through targeted and innovative approaches
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BRAND POSITIONING AND CONSUMER PREFERENCES ON BEVERAGE PRODUCT IN BENIN CITY

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This study examined the influence of brand positioning strategies on consumer preference for beverage products in Benin City, Nigeria. Four key elements of brand positioning, price positioning, product differentiation, unique selling propositions (USP), and physical evidence, were analysed to determine their impact on consumers’ purchasing behaviour. Data were obtained through structured questionnaires administered to 385 respondents and analysed using descriptive statistics, Pearson’s correlation, and multiple regression analysis. The findings revealed that product differentiation (β = 0.564, p < 0.001), USP (β = 0.290, p < 0.001), and physical evidence (β = 0.271, p < 0.001) significantly influenced consumer preference, while price positioning (β = -0.141, p = 0.077) showed no significant impact. An R² of 0.868 indicated that 86.8% of the variation in consumer preference was explained by the independent variables. The study concludes that consumers in Benin City are more responsive to beverage brands offering unique features, clear value propositions, and appealing physical attributes than to pricing strategies alone. It recommends an integrated approach to brand positioning to improve market competitiveness. The study enhances understanding of consumer behaviour in emerging markets and provides practical insights for marketing strategists in the beverage industry.
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