ACCESSING INFORMATION

This study examines the role of digital media in accessing information on government policies in Edo State, Nigeria. With the increasing adoption of digital platforms, governments are leveraging websites, social media, and other online tools to communicate policies to citizens. The study adopted a descriptive survey design, targeting 150 respondents, with a focus on public servants who are more actively engaged with government policy information. Data were collected using structured questionnaires covering digital media usage, access, challenges, and strategies for improvement. Findings indicate that the Edo State Government effectively disseminates policy information through digital channels, and public servants rely significantly on these platforms for updates. However, challenges such as high data costs, poor network connectivity, misinformation, and concerns about data privacy hinder optimal access. Respondents recommended improvements in internet infrastructure, digital literacy programs, and the introduction of interactive features on government platforms to enhance engagement. The study concludes that while digital media has strengthened policy visibility and awareness, strategic interventions are needed to ensure equitable access and trust among all citizens. The findings have implications for policymakers in Edo State and other regions seeking to leverage digital technologies for effective governance.