AI TOOLS

This study assesses undergraduate students' perceptions of the usage of Artificial Intelligence (AI) tools in the educational process in relation to Office Technology and Management (OTM). A descriptive survey research design was adopted for the study to obtain relevant information from respondents. The study examined students' level of awareness, extent of usage, and perceived benefits of Al tools in supporting learning activities such as research, assignments, record management, and skill development. Data for the study were gathered from undergraduate OTM students through a structured questionnaire, administered in selected tertiary institutions. Furthermore, the study investigated the challenges associated with the use of Al tools in the educational process, including limited access to digital resources, inadequate technical skills, high cost of internet services, and concerns about overdependence on Al. The findings of the study are expected to provide useful insights for educators, institutional administrators, and policymakers on effective strategies for integrating Al tools into OTM education while addressing the identified challenges to improve teaching and learning outcomes.