NON-ACADEMIC STAFF

The study examined the impact of staff training on non-academic staff performance in the University of Benin (UNIBEN) within the period of 2010 – 2022. The objectives of the study include the following: to examine the extent to which staff training impact on non – academic staff of the University of Benin, to investigate if training programmes motivate non – academic staff for optimal performance in UNIBEN, to identify the challenges facing non – academic staff training towards increased performance in UNIBEN, and to proffer solutions to the challenges facing non –academic staff training towards increased performance in UNIBEN. The study adopted survey research design. According to the Academic Planning Division of the University of Benin, (2021), the population of the non - academic staff of the University of Benin as at 2021 stands at 5432. The study selected four departments from the non-academic side of the University of Benin. These departments include Bursary, Exams and Records, Registry and Library of which 30 respondents were sampled from each department. The instrument used for the collection of data was the questionnaire which was administered to the study sampled respondents. The data collected was analyzed using simple percentage and chi square analytical method to test the hypotheses generated for the study. The study discovered amongst others that, Training has an impact on non-academic staff performance in Uniben. Furthermore, policy recommendations were adopted which include amongst others that effective trainings should be organized regularly and undertaken.