MANAGEMENT INFORMATION SYSTEM (MIS)AND PERFORMANCE OF INSURANCE COMPANIES IN NIGERIA

This study examines the effect of Management Information Systems (MIS) on the financial performance of insurance companies in Nigeria. The study specifically investigates how MIS investment, digital claims processing systems, automation of underwriting processes and net premium income generated through MIS influence the performance of listed insurance firms. An ex-post facto research design was adopted, using secondary data extracted from the annual reports of ten insurance companies listed on the Nigerian Exchange Group (NGX) covering the period 2012-2024. The descriptive analysis revealed notable variations in ROA and net premium income across firms, while MIS-related variables showed moderate stability. The correlation and panel regression results indicate that MIS investment, digital claims processing systems, underwriting automation and net premium income have positive effects on the financial performance of insurance companies, with some variables showing statistically significant influence. The findings suggest that effective deployment of MIS enhances operational efficiency, strengthens decision- making, improves claims management and supports revenue growth. The study concludes that MIS is a strategic tool for improving financial performance in the Nigerian insurance industry. It recommends that insurance companies increase investment in modern MIS infrastructure, expand digital claims processing and strengthen automation of underwriting processes to remain competitive and improve profitability. Additionally, regulators such as NAICOM should encourage greater digital adoption to enhance transparency and industry efficiency