DEPARTMENT OF HUMAN RESOURCE HUMAN RESOURCE MANAGEMENT

This study examined the impact of employee engagement on organizational performance in selected eateries in Benin City, Edo State, focusing on four key engagement dimensions: Career Development Opportunities (CDO), Reward and Recognition (RR), Employee Wellbeing (EWB), and Communication (COM). A total of 199 employee’s data were collected from 133 respondent using a structured questionnaires and analyzed using both descriptive statistics (frequency, mean, and percentage) and inferential statistics (regression analysis). The findings revealed significant positive relationships between CDO (β = .246, p = .004), RR (β = .318, p = .002), and COM (β = .723, p < .001) with organizational performance, highlighting the importance of career growth, recognition, and effective communication in enhancing performance. However, EWB showed a non-significant relationship (β = .050, p = .561), suggesting that existing wellbeing initiatives may not directly influence performance in this context. Based on these findings, the study recommends that eateries should strengthen career development programs, implement comprehensive reward and recognition systems, reassess employee wellbeing initiatives to ensure relevance, and prioritize clear and consistent communication to optimize employee engagement and drive organizational success.