Belema ORUYE

JOB STRESS AND DEVIANT WORKPLACE BEHAVIOUR OF EMPLOYEES IN PUBLIC HOSPITAL IN BENIN CITY NIGERIA

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Abstract
The main aim of this study is to examine deviant workplace behaviour of employees in public hospital in Benin City, Nigeria. In this study,100 questionnaires were administered while 91 copies of the questionnaires were retrieved making a response rate of 91% and used as data for the analysis. The result shows that Job Stress have a positive and insignificant effect on the deviant workplace behaviour of the employees in public hospital in Benin City, Nigeria. The result shows that workover-load have a positive and significant effect on employee deviant workplace behaviour in public hospital in Benin City, Nigeria. Also, the result shows that role ambiguity and conflict have a positive and significant effect on the employee workplace behaviour in public hospital in Benin City, Nigeria. Lastly, the result shows that there exist a positive and significant effect on the deviant workplace behaviour of the employees in public hospital in Benin City, Nigeria. It was recommended that organizations should establish a clear and comprehensive policies and code of conduct, organizations should make regular training and awareness programs available to educate employees about these policies and fostera culture of respect and professionalism in the workplace. Also, those organizations should train the supervisors and managers in conflict resolution and effective leadership and continuously monitor the employees satisfaction through appraisal and reward and recognize good behaviour of employees to boost the moral of he employees.
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