AISOSA OSAYOMWANBOR

DESIGN AND IMPLEMENTATION OF A WEB-BASED REPORTING AND CASE-MANAGEMENT SYSTEM FOR SOCIAL INJUSTICE IN A NIGERIAN UNIVERSITY: A STUDY OF THE UNIVERSITY OF BENIN

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Abstract
Incidents of social injustice, including discrimination, harassment, and unfair treatment, are common in Nigerian tertiary institutions but are often underreported due to fear of retaliation, lack of confidentiality, or inadequate reporting mechanisms. This project presents the development of the SpeakUp App, a web-based platform designed to enable students to report social injustices securely, anonymously, and efficiently. Data for this study was collected via a structured survey administered to students, providing insights into the challenges they face in reporting incidents and their expectations from a reporting system. The system incorporates features for submitting incident reports, attaching evidence, tracking report status, and providing administrative oversight, ensuring complaints are managed effectively while protecting user privacy. Developed using Django for the backend and ReactJS for the frontend, the application leverages Django’s security framework and a responsive, user-friendly interface. Survey findings informed the design, and system testing confirmed usability and reliability. The results indicate that the SpeakUp App can significantly improve the reporting and management of social injustice incidents, empowering students and promoting fairness within academic environments.
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