EDO

SERVICOM (Service Compact with All Nigerians) was established to enhance accountability, transparency, and quality of service delivery in Nigeria’s public sector. Despite its institutionalization in healthcare facilities, there are concerns about its visibility, awareness, and effectiveness in practice. This study evaluated the implementation and impact of SERVICOM on service delivery at the University of Benin Teaching Hospital (UBTH), Edo State, Nigeria. This study adopted a descriptive cross-sectional design using a mixed-methods approach. Both quantitative and qualitative data were integrated to provide a comprehensive analysis. The target population comprised staff and patients of UBTH. A total sample of 409 respondents was drawn using proportionate sampling, which included 296 staff, 98 patients, 9 staff for in-depth interviews, and 6 patients for in-depth interviews. Data were collected through structured questionnaires and interview guides. Quantitative data were analyzed using the Statistical Package for the Social Sciences (SPSS) version 27.0, while qualitative data were coded and thematically analyzed using NVivo version 11 software. Findings revealed that healthcare providers demonstrated high awareness (mean = 3.6) and positive perceptions of SERVICOM implementation (grand mean = 3.6), particularly in accountability, professionalism, and responsiveness. In contrast, patients reported poor awareness (mean = 2.4) and low ratings of SERVICOM implementation (grand mean = 2.3), with dissatisfaction regarding complaint mechanisms, feedback, and waiting times. From the qualitative analysis, five themes emerged from staff interviews (understanding and awareness, implementation in departments, challenges, effectiveness, and recommendations), while six themes were generated from patient interviews (awareness, accessibility, complaints process, service quality, access challenges, and recommendations). The study concludes that SERVICOM has made notable progress in promoting accountability among staff at UBTH but has not translated into improved patient awareness or satisfaction. The study recommends increased patient-focused awareness campaigns, regular training of staff, improved feedback and complaint systems, adequate funding, and strengthened monitoring and evaluation frameworks to ensure SERVICOM achieves its intended impact on healthcare service delivery

This study examines Ten stories and songs in Ẹdo: A case study of Ora, by investigating the cultural significance of these stories and songs, analyzing the content and meaning of the stories and songs in Ora, and lastly, promoting the understanding and appreciation of the Ora culture. The study relied on oral and documented data collected from primary sources. The oral data which made up the primary data were elicited from competent native speakers of Ora language. The interviewees were residents of Edo State whose ages range from fifty years and above. The respondents are: old people (3 man and 2 women), who are competent speakers of Ora language and also vast with the history, traditional stories and songs of the land. The data collected were recorded using a voice recorder which were then written down for organization and categorical analysis. The ethnography of communication, Hymes (1964) theoretical framework was used, several methods of data analysis was employed to explore the intersection of stories and songs in Ora. . Findings revealed that there are cultural significance of the stories and song in Ora, the stories and songs in Ora have content and meaning, and lastly, these stories and songs can be promoted when they are sung and thought especially to the younger generations as it will help in preserving the Ora's culture. The researcher recommends further studies in this particular area and any aspect not touched in this study be treated by linguist, scholars or any other researchers who have interest in the documentation and preservation of the stories and songs in Ora or any other Edoid language.

This project aims to examine the lexicostatistical analysis of the Edo and Esan languages, two major languages spoken in Nigeria. The objectives are to determine the level of relatedness of the Edo and Esan languages and also to determine the similarities and contrast vocabularies in both languages. The study also examines the mutual intelligibility between both languages and many others. In the course of this work, the Ibadan 400 words list was used, using the lexicostatistics developed by Morris Swadesh in 1950. The methodology for the research involved both the primary and secondary method. The primary method used in this study is an informal observation and an oral interview with the native speakers of Edo and Esan languages while the secondary method includes; a review of relevant materials on lexicostatistics, dialectology and language variation, Edo language classification and so on. The study also involved collecting lexical data from native speakers of both languages and applying lexicostatistical methods to analyze their lexical similarities and differences. The analysis will focus on
comparing word lists and calculating lexical distances between the two languages using established computational techniques. The findings will provide insights into the linguistic relationship between Bini and Esan, shedding light on their historical developpossible language contact scenarios. This research contributes to a deeper understanding of the linguistic diversity in Nigeria and enhances our knowledge of the Edo and Esan languages.