F. P. OLISE

STUDENTS ASSESSEMENT OF THE USE OF WHATSAPP MARKETING PLATFORM IN UNIBEN AND ITS INFLUENCE ON THEIR BUYING BEHAVIOUR IN BENIN CITY IN NIGIERIA

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Abstract
The study was carried out to analyse the extent in which university of Benin students use WhatsApp as a marketing platform, their perceptions of its effectiveness, and how it shapes their purchasing decisions. The motivation for embarking on this study lies in the increasing reliance of students on digital platforms for commerce, particularly WhatsApp, which has become an integral part of their social and academic lives. As ore young people adopt entrepreneurial practices through social media, it is important to understand how this trend affects their consumption patterns and purchasing decisions. The research adopted the survey research method, with questionnaires administered to a sample of students of the University of Benin. The study was anchored on the Technology Acceptance Model (TAM) and the Uses and Gratifications Theory, which provided a framework for understanding students’ acceptance of WhatsApp marketing and their motivations for engaging with it. Findings revealed that WhatsApp has become a widely used tool for marketing among students due to its affordability, accessibility, and interactive nature. The results also showed that peer influence, trust in online sellers, and the convenience of mobile transactions significantly affect students’ buying behaviour. However, issues such as online scams, lack of product authenticity, and delivery challenges were identified as major drawbacks to WhatsApp marketing. The study concludes that WhatsApp marketing plays an important role in shaping students’ consumer behaviour, particularly in terms of product discovery, brand awareness, and purchasing decisions. It recommends that student entrepreneurs and businesses adopt ethical practices, enhance credibility, and leverage WhatsApp’s interactive features to improve consumer trust and satisfaction.
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co-supervisor

MOTIVATION FOR THE STUDY OF MASS COMMUNICATION AMONG UNDERGRADUATES IN THE UNIVERSITY OF BENIN,BENIN CITY, NIGERIA

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This study examines the factors motivating the choice of study of Mass Communication among undergraduates in the University of Benin. Evolving media technologies and innovations have significantly expanded career opportunities in mass communication. However, issues of professionalism and dwindling ethical standards have been constant threats to the prestige of the profession. Maslow’s hierarchy of needs and the social responsibility theories provided theoretical justification for the study. Using the simple random sampling technique, 366 students of Mass Communication from 100- 400 level participated in a field survey. Findings revealed that personal ambition, career opportunities and prestige are some of the factors motivating the choice of mass communication as a career. The study thus concludes that there is the need for mass communication students to be taught under better conditions and promote practical of the Mass Communication discipline in order to improve the motivation of the study of Mass communication.
Supervisor(s)
co-supervisor