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Abstract
This study presents the design and development of a Service Marketplace for Artisans and Craftsmen in Nigeria, addressing challenges faced by informal sector workers in accessing digital job opportunities. The platform enables artisans to register, create profiles, showcase skills, and connect with clients. Key features include user authentication, job posting, location-based matching, ratings and reviews, and secure payment integration. The system was developed using modern web technologies and evaluated through usability testing and user feedback. Findings revealed that the platform enhanced artisan visibility and facilitated efficient client-artisan matching. However, challenges related to digital literacy and payment integration were identified. The study concludes that a well-designed service marketplace can improve employment opportunities for Nigerian artisans and contribute to informal economy formalization.
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