FINANCIAL CONSUMER PROTECTION, FINANCIAL INCLUSION AND EFFICIENCY OF THE FINANCIAL MARKET

This study sought to examine financial consumer protection, financial inclusion and efficiency of financial markets. The study utilised the descriptive survey research design. The study adopted the simple random sampling technique which allows all units in the population to have an equal chance of being selected. This implies that the researcher will randomly distribute questionnaires to three hundred and eighty-five (385) respondents who are POS service providers, customers of POS services, as well as other financial consumers in Benin City, Edo state. It revealed that: that financial consumer protection has significant effect on financial market efficiency, the regression analysis revealed that financial consumer protection has significant effect on financial access and the result indicates that financial consumer protection has significant effect on financial inclusion in Nigeria. Based on this findings it was recommended that: it is crucial for policymakers and financial institutions to enhance consumer protection mechanisms, Policymakers should work with financial institutions to develop and promote products and services that cater to the needs of low-income individuals and those in remote areas and Policymakers and regulatory bodies should regularly assess the effectiveness of existing policies and make necessary adjustments based on evolving market dynamics and consumer needs