A DIAGNOSTIC ANALYSIS OF PROBLEM AREAS AFFECTING PROFITABILITY AND PRODUCTIVITY PERFORMANCE OF THE FINANCIAL SECTOR IN NIGERIA
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Performance is considered an important factor determining the health of an organization. It is said to have greatly affected many different sectors of the economy and had both positive and negative impacts on the entire country. In light of this, this study examines a diagnostic analysis of the problem areas affecting the companies' profitability and productivity performance in Nigeria.A case study of Access Bank, Zenith bank,UBA, Axa insurance, NEM insurance and AIICO insurance over a five years period (2018-2022). The quick productivity appraisal approach (QPA) is adopted in this study which uses company performance appraisal (CPA) to analyse company productivity and profitability performance. The study adopt secondary data which is extracted from the annual report of each of these companies from the Nigeria Exchange group with emphasis on return on assets (ROA), which is taken as a proxy for profitability and productivity performance. The deterioration or improvement of return on assets is attributed to two major components, which include the ratio of net profit to net sales and the return on assets turnover. The variables considered are cost of goods to sales ratio, operating expenses to sales ratio, total assets turnover, fixed assets turnover will be examined. Trend analysis is used in this study to examine the profitability and productivity measurement of companies. The findings therefore are analysed in three different levels namely; the company level, the i dustry level and the sectoral level. At the company level the result showed that Access bank plc, Zenith bank plc, Axa insurance plc and AIICO insurance plc exhibited low performance with regard to productivity and profitability. Nem insurance plc experience slight increase in productivity and profitability performance while UBA plc experience increasing productivity and profitability performance. At the industry level, it was found that banks and insurance companies suffer a decline in profitability and productivity performance. Finally, at the sectoral level, the financial sector recorded a decline in productivity and profitability. Therefore the priority areas to look into for improvement are production, marketing and administrative department. Therefore, companies, industries and the sector should improve productivity in relation to capital and labour by replace and repairing old machineries and equipments in the production department, reduce the number of managerial staffs, increase salaries and wages of employees and then strengthen market strategies by promoting companies sales and increasing advertisement.
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