THE EFFECTIVENESS OF QR CODES IN ENHANCING INFORMATION RETRIEVAL IN ACADEMIC LIBRARIES: A STUDY OF UNIVERSITY OF BENIN

The study investigated the effectiveness of QR codes in enhancing information retrieval in academic libraries: A study of University of Benin. To achieve the purpose of the study, four research questions were raised and answered. The sample size for the study was made up of 100 professional and paraprofessional staff in John Harris Library, University of Benin, Benin City. This is made up of 13 professionals and 87 paraprofessionals. The questionnaire was the instrument for data collection. The descriptive survey research design was adopted for the study. An analysis of data was done using frequency count and percentages. The findings from the study include that QR codes play a pivotal role in enhancing information retrieval in academic libraries in
University of Benin by improving access, navigation, and user interaction within the library system. It was concluded that strategies that can be adopted to improve the integration and use of QR codes for information retrieval in academic libraries in
University of Benin include staff training, awareness campaign on QR codes usage, Strategic placement of QR codes, regular update of QR code links and integrating QR codes into library resources. The study recommended among others that the University of Benin school management should conduct periodic training sessions for library staff to enhance their proficiency in creating, managing, and troubleshooting QR codes. This will ensure seamless support for users and improve the overall effectiveness of QR code integration